Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO certified.Knowledge / understanding of assigning switch ports to specific VLANsPatch phone ports to switch as neededTroubleshooting of Avaya VOIP phones (knowledge on basic configuration)Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teamsTroubleshoot and replace network switch chassis blades when requiredGood to have understanding of any Data Center Infrastructure Management ApplicationA periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data DomainBasic Knowledge of Monitoring tools such as Solarwinds, etc…Networking and Operating System basicsAssist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshootingBasic knowledge about Hardware like Servers, Storage devicesKnowledge to understand Monitoring Tool outcomeBasic knowledge of ITSM tool preferably ServiceNowBasic knowledge Backup technologies preferably EMC AvamarBasic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linuxBasic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print ServerExperience in SLA base environmentKnowledge on Server Performance monitoring preferredShould be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the data center, network equipment'sCandidate should have hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers, Storage and Network devicesCandidate should have all local language proficiency and communication ability in English is mandatoryCandidate should be flexible to work round the clock on-call basis as an when required apart from scheduled shiftCandidate should have minimum 5 year experience in above mentioned area.