Job Title: Office Administrator
Location: Claregalway, Co. Galway
This Office Administrator role at Partel offers a fantastic opportunity for personal and professional growth within a supportive, innovative, and team-driven environment.
You will work closely with various departments, playing a vital role in maintaining front desk operations, supporting the sales process, and ensuring smooth internal communication and customer engagement. Mentorship from experienced colleagues and exposure to a dynamic, fast-paced work environment will provide you with valuable experience and career development.
General Office Administration:
* Answer phones, handle general enquiries, and direct calls to the appropriate departments.
* Monitor and respond to emails professionally and efficiently.
* Maintain a clean and organised office environment.
* Provide day-to-day administrative support across departments, including calendar scheduling, correspondence, and document management.
Sales Support
* Ensure timely communication with customers and support strong client relationships.
* Maintain and update customer records in the system.
* Coordinate with relevant teams to help deliver a seamless sales process.
Team Collaboration & Stakeholder Communication:
* Work closely with internal departments and external vendors to ensure efficient workflow.
* Support coordination across sales, operations, and technical teams.
* Communicate effectively to resolve issues and support cross-functional collaboration.
Customer Service & CRM Management:
* Respond to customer queries via phone, email, and WhatsApp with professionalism.
* Log all customer interactions and activities in CRM, ensuring data is accurate and up to date.
* Monitor customer responsiveness and share engagement insights with the Head of Department.
* Maintain a high level of customer satisfaction through consistent and clear communication.
Additional Expectations
* Prioritise tasks effectively while managing multiple demands in a fast-paced environment.
* Pay attention to detail, ensuring accuracy and consistency in documentation and reporting.
* Demonstrate a positive, solution-oriented attitude with a genuine desire to help others.
* Be proactive and willing to contribute ideas for improving internal processes.
Requirements
* 2+ years' experience in office administration, sales support, or customer service is essential.
* Strong computer skills, with proficiency in Microsoft Office Suite (Word, Excel, Outlook) essential.
* Previous experience with SAP or similar systems is beneficial (training will be provided).
* Familiarity with CRM tools is beneficial.
* Excellent written and verbal communication skills in English.
* Ability to learn quickly, manage competing priorities, and work independently or as part of a team.
* Strong organisational skills, high attention to detail, and ability to work to tight deadlines.
* Professional, approachable, and team-focused mindset.
Benefits
* Competitive salary based on experience
* Bike to Work Scheme
* On-site parking
* Supportive team environment
Schedule
* Monday to Friday 8:30 – 17:00
* Work Location: On-site in Claregalway, Co. Galway
* Candidates must be able to commute reliably to our office.
Application Details
Application Deadline: 15/09/2025
Language: Fluent English (Required)
Job Type: Full-time
Pay: €30,000.00-€34,000.00 per year
Benefits:
* Bike to work scheme
* On-site parking
* Sick pay
Work authorisation:
* Ireland (preferred)
Work Location: In person