Your new company
A global leader in process technology and industrial services is seeking a Service Manager to join their team in Cork. This company provides high-end engineering solutions to clients in the food, pharmaceutical, and energy sectors, with a strong focus on innovation, reliability, and customer satisfaction.
Your new role
As Service Manager, you will be responsible for planning and coordinating service activities across a team of engineers and service fitters. You will manage job scheduling, allocate resources efficiently, and ensure all service work is delivered on time and to the highest standards. A key part of your role will involve maintaining regular communication with clients, providing updates, resolving issues, and ensuring a seamless service experience. You'll also support reporting, compliance, and continuous improvement initiatives within the service department.
What you'll need to succeed
1. Proven experience in a service coordination, engineering, or maintenance management role
2. Strong organisational and planning skills with the ability to manage multiple jobs and teams
3. Excellent communication and client-facing skills
4. Proficiency in service management software and Microsoft Office tools
5. Ability to work under pressure and adapt to changing priorities
What you'll get in return
6. Competitive salary and benefits package
7. Company vehicle
8. Opportunity to work with a global leader in industrial technology
9. Supportive team environment with ongoing training and development
10. Career progression opportunities within a growing service division