Job Title: Portfolio Management Director
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About the Role:
We are seeking an experienced professional to join our team as a Portfolio Management Director. In this role, you will be responsible for overseeing client service delivery and ensuring that all key clients receive high-quality services.
The ideal candidate will have 7-10 years of experience in Financial Services, preferably with exposure to Product Control, Operations or Fund Accounting environments within Private Equity. They will possess strong technical knowledge of Private Equity Fund Accounting and be able to demonstrate skills in negotiation, business planning and budgeting, margin analysis, rating agency relations and technical accounting.
Your Key Responsibilities:
1. Oversee client service delivery and ensure that all key clients receive high-quality services.
2. Formulate and implement key client service programs.
3. Liaise internally with all operational areas to ensure awareness of all key client requirements.
4. Visit clients on a periodic basis to evaluate service quality and identify client priorities.
5. Assist in the resolution of complex client issues.
6. Manage escalations and complaints within the team and within the department.
7. Manage, train, and assist assigned Account Managers in the successful running of their teams.
8. Participate in the review of procedures and policies and supervision of Managers to ensure adherence to these procedures.
9. Participate in client conference calls.
10. Liaise with clients regarding reporting requirements and deadlines, ensuring delivery in an accurate and timely manner.
11. Responsible for continuous risk assessment of current and potential new funds under administration.
12. Identify issues/concerns and recommend company wide solutions for any/all high risk projects.
13. Responsible for managing operational risks - monthly reporting on status reports and key development issues.
14. Demonstrate proactive approach to industry and regulatory changes and the development and promotion within firm.
15. Participate in and lead projects that may be defined from time to time in connection with the continuing expansion and evolution of the business.
About You:
* You have a Bachelor's degree in Accounting/Finance or related discipline or professional accounting designation (ACA CIMA, ACCA).
* You have 7-10 years of experience in Financial Services, preferably with exposure to Product Control, Operations or Fund Accounting environments within Private Equity.
* You can demonstrate strong technical knowledge of Private Equity Fund Accounting.
* You can demonstrate skills in negotiation, business planning and budgeting, margin analysis, rating agency relations and technical accounting.
* You are familiar with Investran, or other Private Equity software packages, highly advantageous.
* You are experienced in developing/implementing/optimising business processes and projects.
* You have a knowledge of International GAAP/IFRS Accounting Principles.
* You can demonstrate strong leadership skills and have supervisory experience.
* You are superior in written and verbal communication.
* You have advanced computer skills (Microsoft Excel).
Requirements:
Private Equity
Investran
Fund Accounting