Job Description
You will be responsible for the technical and commercial performance of existing contractual agreements with clients throughout the area. This role involves developing long-term partnerships and ensuring the highest level of service and technical performance of our products & services.
* Developing and executing customer account plans, coordinating all proposal activity, from generating quotes to processing POs.
* Managing customer relationships and escalating customer concerns for resolution.
* Coordinating support resources to maintain and grow existing and win / close new accounts.
Key Responsibilities
1. Working with clients and prospects to meet desired service needs and provide technical support.
2. Maintaining the integrity of strategies and implementing sales / marketing programs to achieve sales goals within your assigned territory/market.
3. Driving the right behaviors around Safety, Team Work, Company strategies and initiatives.
Requirements
To be successful in this role, you must have:
* Techncal qualifications in Chemical, Biological, Environmental, Engineering or similar environment or time-served in the industry.
* The ability to build and develop relationships with customers while supporting multiple managers and teams.
* Outstanding communication ability across all platforms and customer service skills that are a natural extension of your personality.
* A full driving license valid for use in Ireland is a must.
Preferred Skills
We also welcome applicants who have:
* A keen interest and positive attitude towards technical and personal learning and development.
* Knowledge of water treatment, specialty chemicals & services is an advantage.
Benefits
We offer a range of benefits including:
* Holiday allowance 25 days + Bank Holidays with the option to buy or sell additional days off.
* Private Healthcare.
* Employee Assistance Program.
* Enhanced Maternity/Primary Care pay, Enhanced Paternity/Secondary Care pay, Enhanced Adoption Leave.
* Gym Subsidy.
* One day of paid volunteering leave in each 12 month rolling.
* 'Above and Beyond' program which allows Peers and Managers to recognize and reward our employees for their contributions.
* Study Assistance offering financial support towards training or study.
* Membership of Professional Institutes funded by Veolia.