Job Title: Business Systems Analyst
Job Description
We are seeking a highly skilled and experienced Business Systems Analyst to join our team. The ideal candidate will have extensive knowledge of Salesforce and a proven track record of successfully aligning business needs with technical solutions.
Key Responsibilities
* Partner with cross-functional teams to improve business processes via Salesforce.
* Translate business needs into clear user stories and technical specifications.
* Customize and configure Salesforce objects, fields, dashboards, validation rules, and more.
* Provide top-notch user support, troubleshoot issues, and create training materials.
* Maintain data quality and ensure smooth integrations with other systems.
* Stay up-to-date with Salesforce best practices and recommend improvements.
* Act as the bridge between business teams and IT.
Requirements
* Salesforce Administrator Certification.
* Extensive experience as a Business Systems Analyst (or similar role).
* Strong problem-solving and analytical skills.
* Excellent communication and documentation abilities.
* Understanding of SDLC and Agile methodologies.
* Comfortable working independently and in cross-functional teams.
Location: Dublin, Currency: EUR