Overview
Join to apply for the Accommodation Assistant role at Diamond Coast Hotel.
The Diamond Coast is looking for a Housekeeping Assistant to join the team. Housekeeping Assistant is responsible for the cleaning, service and maintenance of guest bedrooms and public areas of the hotel to an approved standard, helping to create a pleasant and memorable stay for all guests.
About The Diamond Coast
Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the Enniscrone golf course, dunes and beaches. The luxury accommodation comprises 99 well-appointed guest rooms with views over the golf course and dunes. The Coral Restaurant offers warm hospitality, cuisine and wines; facilities include a banqueting suite, meeting rooms and Stir Bistro.
About Windward Management
Diamond Coast Hotel is managed by Windward Management, a team of experienced hotel operators and investors with a hotel portfolio in Ireland and Continental Europe. Windward Management was founded in 2007 and manages hotels on behalf of owners.
Join us today as a Housekeeping Assistant.
About The Role
Job Purpose: Housekeeping Assistant is responsible for the cleaning, service and maintenance of guest bedrooms and public areas of the hotel to an approved standard, helping to create a pleasant and memorable stay for all guests.
Reporting To: Housekeeping Manager.
Housekeeping Assistant – Key Duties & Responsibilities
* To arrive on duty and identify areas as stipulated by Housekeeping Management to be serviced or cleaned.
* To follow established company standards as per the standard operating procedures.
* To clean and maintain all public areas.
* To operate vehicles safely and according to instructions.
* To clean and care for departmental equipment and storage areas.
* To clean corridors including glass (fire doors) doors.
* To conduct deep clean service as per standard operating procedures and frequency.
* To report any maintenance defects or issues which would affect guest experience or safety.
* To provide in-room amenities such as water, gifts, fruit etc, as per standards and protocols.
* To ensure that all guests' privacy and comfort requests are responded to immediately.
* To ensure the removal and safe disposal of wet waste, glass and recyclables.
* To attend weekly meetings or briefings as required by Accommodation Management.
* Anticipate guests’ needs, respond promptly and acknowledge all guests.
* To communicate effectively with all other team members.
* To adhere to all systems and procedures in place.
* Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules including day, evening and/or weekend shifts.
* To participate in training programmes as required.
Health & Safety
* To follow and observe all hygiene standards and hotel policies regarding uniform and smoking.
* To take reasonable care for health and safety of yourself, colleagues, guests and anyone on the premises.
* To keep your work area tidy and safe and report hazards, accidents, losses or damages to management.
* To be aware of trained first-aid personnel and locations of first aid boxes, extinguishers and alarms.
* To observe all safety rules and procedures including those in the Health & Safety Statement.
Other Duties
This description is not exhaustive; you may be asked to comply with reasonable requests or duties as directed by management.
Required Criteria
Skills Needed
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
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