TCP Homecare are a leading provider of homecare nursing services on a national scale.
We are looking for an innovative & enthusiastic professional, who demonstrates a high degree of self-motivation, to lead a nationwide service within the home and community setting.
This is nationwide, permanent, full time role, between Monday to Friday.
Job Scope:
To be directly accountable for the overall operational and clinical management of a Dedicated Neurology patient support programme.
The Dedicated Nurse Service Lead is responsible for providing and managing clinical services to patients in an effective and caring manner and to a high standard that meets with best practice while working closely with the multi-disciplinary team. The dedicated nurse will be responsible for all scheduling, co-ordinating and facilitating the entire patient support programme.
Duties and Responsibilities:
Service Delivery:
The provision of this Dedicated Nursing Service will include the following elements:
* Assessment in the referring unit prior to initiating on treatment if requested by the referring unit.
* Attendance in the Hospital to support the initial training
* Post hospital Home Visit
* On-going telephone support at pre-approved time intervals (to be decided)
* Maintenance Visits with the Patient at Home at pre-approved time intervals (to be decided)
* Provision of Reactive Visits
* Staff training in hospital/respite facilities
* Key contact for all communication from the multi-disciplinary teams
* Key contact for the patient
Additional Responsibilities:
* To act as dedicated service lead and to oversee those staff members participating on the service.
* To closely co-ordinate, streamline and manage the service, maintaining at all times the highest clinical standards.
* To lead referral acceptance processes and patient safety initiatives. To be the service ambassador in the hospital referral units providing a relevant support and educational platform for the multidisciplinary teams within the units.
* To facilitate, lead and actively participate in liaison meetings between hospital referral units, the programme sponsor and TCP to maximise the value of the service and share key learnings.
* To identify and deliver any proposed service enhancements as agreed from time to time with the client.
* To meet the service Key Performance Indicators as agreed with the client.
* To be responsible for the training schedule of all Nurses (new and ongoing) and work with the client on any training enhancements.
* Education of clients/families and colleagues in relation to relevant disease areas.
* Timely electronic reporting at each visit.
* Maintenance of accurate and detailed records as agreed for each patient.
* To liaise closely with all other healthcare personnel associated with services ensuring good lines of communication with the hospitals, consultants and other clinical personnel.
* To liaise closely with the patient, if the patient requires additional visits
* To prepare all patient schedules/ nurse visits in a timely manner
* Assess specific changes in the patient's condition as a result of new or on-going treatments and take immediate appropriate action.
* Recognise and report immediately any untoward events on a patient visit. Report all adverse events and product complaints promptly in line with Pharmacovigilance procedures.
* Implement and update all TCP Homecare operating procedures and protocols relating to the care and safety of a patient and yourself.
* Attend relevant meetings with company and/or clients to provide oversight and details of the service and facilitate meticulous feedback.
* Participate in approved data collection, clinical studies and trials as requested by the client.
* Keep abreast of current trends and developments in professional matters and in clinical care. Ensure that clinical skills are maintained.
* Responsible for the administration of daily/weekly/monthly documentation for departmental reviews.
Requirements:
Qualified RGN- NMBI registered
Neurology background highly desirable
Applicant must show competence in leading nursing teams/services
Must possess a strong work ethic while demonstrating ability to work under own initiative
Must have the ability to educate, communicate and present while building a rapport with a range of key stakeholders
Must have a systematic and structured approach to managing client services
Must be flexible and available to travel nationwide with some overnight stays required
Must have a full clean driving licence
Must be competent in Microsoft excel, outlook & PowerPoint
What We Offer in Return:
Competitive annual salary
Company car/phone/tablet
24 days of annual leave for full year
Pension Scheme
Health Insurance
Life Assurance
A supportive and friendly working environment
Regular training courses and opportunities to up skill
Promotional opportunities
Refer a Friend scheme
Social events