The purpose of the role is to support the Commercial Lines team to generate income, build relationships with existing and potential customers and provide excellent customer service.This role is the perfect opportunity for someone looking to pursue a career in Insurance.This role is based in Sandyford full–time.Activity ManagementRole Accountabilities and Core ResponsibilitiesSupport the team to achieve its income and sales targets by managing assigned renewal lists and mid-term adjustments.Provide support to the Commercial Lines team and clients.Manage renewals within required timelines.Ensure agreed processes are followed in all matters.Manage aged debt and premium collection.Comply with all management audit requirements.Handle Inbound & outbound calls.Relationship ManagementDeliver the agreed standards of customer service in all your dealings with external and internal customers.Take personal responsibility for delivering the highest level of accuracy and quality in your work.Demonstrate promptness, dependability and commitment in dealing with colleagues and clients.Customer ServiceDeliver the agreed standards of customer service in all your dealings with external and internal customers.Portray a professional image to meet or exceed customer service standards.Take personal responsibility for delivering the highest level of accuracy and quality in your work.Team CollaborationContribute to your team by being dependable, flexible and committed.Contribute to the team by aiming to meet and exceed monthly/yearly targets.Build good working relationships.Proactively take on different roles according to the needs of the team.ComplianceMeet all compliance and regulatory requirements applicable to your role.Ensure that all accounts are handled in line with compliance requirements.Administer accounts in line with agreed policies and procedures.RequirementsCandidate must demonstrate the ability to work in a team environment.Strong communication skills are essential.Possess a positive, can-do attitude with the ability to adapt to and embrace changeAttention to detail.Possess the ability to manage deadlines & prioritise workload.The ability to prioritise workloads and adapt to unforeseen events.A good degree of personal organisation and a structured approach to time and resource management.Previous Customer Service Experience is preferablePerson SpecificationTake responsibility for developing personal skill, knowledge and competency levelsWillingness to learn & develop.Strong work ethic.Willing to undertake Insurance exams