Key Responsibilities
Oversight and Quality Assurance (QA) entails meticulous examination of external and internal cash payments to ensure timely completion, adherence to client service standards and regulatory requirements.
* Input, approval & QA checks are performed on Redemption, Subscription, Dividend, Commission and Rebate payments against strict deadlines.
* Work queues are efficiently managed to complete tasks within relevant deadlines.
Collaboration and Communication
Effective collaboration with partners in different jurisdictions is essential. Developing 'on the job skills' enhances team performance, and daily support for team leaders is crucial.
Quality Improvement
Participation in team huddles and meetings ensures query completion within service level agreements. Contributions to procedural reviews and enhancements promote a culture of continuous improvement.