Job Title: Client Services Director
Department: Advertising
Function: Sales
Reporting to: Head of Commercial Content and Client Solutions
Location: Dublin
Type: Full time; Specific-Purpose Contract (Maternity Cover role); Hybrid
Role Purpose
We’re looking for a Client Services Director to own the post‑sale client relationship and ensure the seamless, high‑quality delivery of Mediahuis’ integrated partnership and content sponsorship programmes, driving client satisfaction, retention, and commercial renewal. This is a specific‑purpose contract role to cover maternity leave.
Role Responsibilities
Client Relationship Management
Serve as the primary Mediahuis point of contact for clients from campaign handover through to completion, building trusted, long‑term relationships that support retention and repeat business
Represent Mediahuis professionally at client meetings, production shoots, and events, acting as an ambassador for the quality and ambition of our commercial offering
Proactively manage client expectations throughout the campaign lifecycle, resolving issues quickly and escalating where appropriate
Campaign Delivery
Lead the end‑to‑end project management of integrated partnership and sponsorship campaigns across Mediahuis’ digital, print, audio, and video platforms
Coordinate all internal teams and third‑party suppliers involved in campaign execution, ensuring briefs are clearly communicated and deadlines are met
Maintain oversight of multiple campaigns simultaneously, managing priorities and resources effectively to ensure consistent delivery standards
Managing and coordinating all aspects of live events
Performance and Quality
Monitor campaign performance against agreed client objectives, providing proactive updates to both clients and the sales team throughout the campaign
Ensure all creative and editorial outputs meet Mediahuis’ quality standards before delivery to clients
Produce comprehensive post‑campaign analyses (PCAs), translating performance data into clear, client‑facing insight and actionable recommendations
Commercial Contribution
Identify opportunities for campaign optimisation, upsell, or renewal during the delivery phase and brief the sales team accordingly
Contribute to the development and refinement of Mediahuis’ partnership and sponsorship products, using campaign performance data and client feedback to inform improvements
Internal Collaboration
Work as an integrated member of the Commercial Content team, contributing to team planning, knowledge‑sharing, and continuous improvement
Partner with internal stakeholders across content, production, design, ad operations, and sales to deliver cohesive, high‑quality campaigns
Define and maintain clear delivery workflows and standards for partnership and sponsorship campaigns, ensuring consistency and scalability across the team
Experience & Qualifications
1–3 years’ experience in a Client Services Director or related role
Strong communication and relationship‑building skills; confident speaking to clients and an ability to understand needs
Ability to manage multiple campaigns and deadlines while maintaining accuracy and attention to detail
A collaborative team player who is eager to learn, grow, and build a long‑term sales career
Skills And Attributes
Strong networking, influencing & communication skills
Ability to think creatively and strategically
Organisation & time management skills
Active listening skills
Creative and analytical thinking
Self‑motivation
Proactive and strong initiative
Strong attention to detail
Benefits
Hybrid Working arrangements
Competitive Salary
Pension contribution after 6 months
25 Days holidays
Access to learning and development programmes
Free employee assistance programme
EQUALITY, DIVERSITY & INCLUSION
Mediahuis Ireland values the enrichment that comes from a diverse workforce and seeks to promote equality, prevent discrimination and protect the rights of each individual. We are committed to fostering an environment of equality, diversity and inclusion in our organisation and welcome applications from all individuals. Additionally, we can make reasonable accommodations for a person with a disability during the recruitment process.
Mediahuis Ireland is an equal opportunities employer.
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