Job Title: ICT Change Management Specialist
Location: Dublin (Hybrid)
Contract Type: Day Rate Contract (2+ years Contract)
Strong Daily Rate
Start Date: ASAP (Two Interview Stage Process)
Overview:
PFH Technology is partnering directly with a Dublin based Client who seeks a
Digital Transformation ICT Change Management Specialist
with
4–6 years of experience
in enterprise environments to support the delivery of key digital initiatives, including major website redevelopment and enhancement of digital platforms.
Key Responsibilities
* Lead digital change activities across portals, platforms, and websites.
* Manage feature development and agile delivery across multiple teams.
* Ensure alignment to digital strategy and deliver an optimised user experience.
* Drive personalisation, SEO enhancements, and content management improvements.
* Use data, insights, and testing (A/B, multivariate) to guide digital optimisation.
* Support UX/UI improvements and digital asset management optimisation.
* Ensure compliance with accessibility (WCAG 2.2 AA), GDPR, and governance standards.
What You Will Deliver
* On-time delivery of a redesigned corporate website.
* Fully documented and prioritised business requirements.
* Strong UX/UI improvements backed by user insights.
* High stakeholder satisfaction and improved customer experience scores.
Must-Have Skills & Experience:
* Proven experience in digital transformation within large organisations.
* Strong agile delivery, product ownership, and requirement-gathering skills.
* Excellent stakeholder management and communication abilities.
* Experience with CMS, SEO, UX/UI optimisation, and data-driven digital performance.
* Familiarity with ESG considerations, accessibility, and digital compliance.
Please note no visa sponsorship for this role
PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian Cloud Services and Custodian Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.