Position: Showroom Advisor
•
Fixed
Term, Specified Purpose for Maternity Cover
•
Location
- Office based role in SONAS HQ, Ballycoolin, Dublin 15
•
Salary
- €36,000 - €38,000 p.a., depending on experience
•
Full
Time - Monday to Friday (8.30am - 5.00pm), plus Saturdays on a rotating basis. 2
to 3 Saturdays required per month, 9:00am – 1:00pm, with a day off during the
week in lieu of a Saturday worked
About Us:
SONAS is a leading brand and manufacturer of
high-quality bathroom products. We are dedicated to innovation, design
excellence, and customer satisfaction.
Our core values which guide our actions are Support,
Openness, New Thinking, Ambition, and Sustainability. Our Vision is to be the
brand that inspires you to reimagine bathrooms. Our Mission is to create long
lasting, stylish and sustainable products, expertly crafted; and supported with
exceptional customer service.
The Role:
As a
Showroom Advisor, you'll play a key role in delivering a refined, luxury
showroom experience. Through meaningful consultation and expert product
guidance, you'll help customers reimagine their bathroom as a space of style,
comfort, and function. This role brings together personalised customer
engagement, sales support, immaculate showroom presentation, and precise
administrative coordination to ensure every detail exceeds expectations.
Key
Responsibilities
* Welcome customers to the
showroom and identify their needs, style preferences, and budget
requirements.
* Provide professional advice on
bathroom products, including furniture, brassware, ceramics, and
accessories etc.
* Host retail customers and guide
them in depth through the full product range.
* Prepare accurate quotations and,
when required, process sales orders and coordinate deliveries.
* Proactively follow up on
quotations to support customer decision-making and drive sales conversion.
* Encourage satisfied customers to
leave Google reviews, supporting the company's online presence and
reputation.
* Maintain and manage showroom
calendar, including customer appointments and visits.
* Prepare monthly Excel reports
for management, ensuring accuracy and timely submission.
* Liaise with Sales Area Managers
and the Customer Experience department to support orders and resolve
queries.
* Maintain high showroom standards
and presentation, ensuring materials and amenities are well stocked (e.g.
brochures, measuring tapes, refreshments).
* Ensure the showroom environment
is welcoming, organised, and aligned with brand standards at all times.
* Be available to support and work
at trade shows and external events in which the company participates, as
part of the showroom advisor role.
Skills
and Attributes
* Strong customer service and
interpersonal skills with a consultative sales approach.
* Confident communicator, both in
person and over the phone/email.
* High attention to detail,
particularly in quotations, follow-ups, and reporting.
* Comfortable using Excel and
basic administrative systems.
* Well organised with the ability
to manage multiple priorities and schedules.
* Interest in interior design,
bathrooms, or home improvement is desirable.
Experience
* Minimum of 2 years' experience
in a retail based, customer facing role
* Previous experience in a
showroom, particularly in the bathroom industry, would be an advantage
* Experience within general
interiors or home improvement would also be desirable, but not essential
What We
Offer
* Competitive salary - €36,000 to
€38,000, depending on experience
* 23 days annual leave
* Company Pension Scheme – up to 3%
employer contribution
* Employee Assistance Programme
* Potential for permanent opportunities within the business upon completion of the specified purpose contract
SONAS is known for its unique culture with
strong company values which places our people, customers and business
stakeholders at the heart of what we do. SONAS Bathrooms is an Equal
Opportunities Employer. If you have any particular requirements, we will ensure
any reasonable accommodations are implemented as part of the recruitment and
selection process. We value diversity and inclusion in our workplace and want
to ensure that all applicants have the same opportunity regardless of gender,
civil status, family status, sexual orientation, age, disability, race,
religious belief, or political opinion. We base all our employment decisions on
merit, job requirements and business needs.
How to Apply: Interested candidates are invited to submit
their CV, detailing how your skills and competencies match the requirements for
the role.