Job Title: Hospitality Liaison
We are seeking a highly professional and customer-focused individual to join our team as a Hospitality Liaison. This is a unique opportunity to take ownership of front-of-house operations, provide key support to the estate manager, and ensure a seamless, first-class experience for residents, visitors, and clients.
Key Responsibilities:
* Lead Front-of-House Operations: Manage reception duties, handle client queries, and maintain a polished, welcoming environment.
* Facilities Management & Maintenance: Oversee the upkeep of the property, coordinate planned and reactive maintenance, and liaise with vendors and contractors.
* Client & Guest Engagement: Provide exceptional service by assisting residents and guests, ensuring their needs are met with professionalism and efficiency.
* Event Coordination: Plan and facilitate meetings, conferences, and workshops, managing bookings, logistics, and on-site event execution.
* Administrative & Office Support: Maintain site documentation, oversee supply orders, generate reports, and support day-to-day estate management tasks.
* Health & Safety Compliance: Monitor and report any concerns, ensuring a safe and secure environment for all.
Requirements:
* High Level of Professionalism: A polished, well-presented appearance is essential.
* Exceptional Communication & Interpersonal Skills: Strong communication and interpersonal skills are required.
* Proactive Attitude: A proactive, can-do attitude with a strong sense of initiative is necessary.
* IT Proficiency & Administrative Abilities: Strong IT proficiency and administrative abilities are required.
* Background in Hospitality or Property Management: A background in hospitality or property management is an advantage.
* Minimum 2-3 Years Experience: Minimum 2-3 years of experience in a concierge, front-of-house, or receptionist role within a high-end property or hospitality setting is required.
Benefits:
* Competitive Salary & Benefits: We offer a competitive salary and benefits package.
* Exclusive Perks: Access to the prestigious Palmerstown House Estate Golf Club and Trackman driving range, exclusive discounts at Comer Group Hotels, Spas & Leisure Facilities for Friends & Family.
Skills: Admin, Concierge, Organisational