Job Description
As a Colleague Experience Delivery Specialist, you will lead process improvements for Colleague Support Teams in Ireland, focusing on payroll delivery and managing Employee Relations cases. You will ensure regulatory compliance, support manual contract generation, and guide Reward decisions.
You will also support the transition of the Professional & Business function in Ireland, working with the business manager to align People Policies and Procedures Guides. While maintaining dual-running operations due to ongoing delays in centralisation, you will contribute to Performance Development & Engagement communications across Europe, the Middle East, and Emerging Markets.
As a delegate at the Leadership Forum, you will collaborate on local colleague initiatives. You will also coordinate benefits with providers, including the upcoming Benefit Week driven by the Ireland Leadership Forum, and lead the re-launch of the Save As You Earn scheme in Ireland following the onboarding of a new banking provider.
Key responsibilities include:
* Employee Relations Case Handling
* Workforce Change / Restructuring Experience
* Regulatory Knowledge
* Stakeholder Management - confidence in engaging with senior leaders
Role located from Dublin office. Collaboration with business to deliver HR projects and programmes in alignment with the delivery service catalogue is key. You will partner with business to deliver HR projects and programmes.
Accountabilities
Collaboration across the function to deliver HR cyclical and non-cyclical activities such as organisational design, talent reviews, D&I strategy, annual promotion processes, pay round implementation, succession planning, and other HR practices.
Project manage defined cyclical and non-cyclical activity ensuring use of project artefacts and collateral. Monitoring and evaluation of project progress, including risks and mitigations and closing of project as appropriate.
Manage project implementation reviews and ensuring improvements are identified and implemented in line with customer feedback.
Manage key stakeholder relationships with both HR Business Partners and business leadership using business insights and knowledge to support delivery of key projects.
Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
Leadership Behaviours
The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
Collaborative Assignments and Guidance
For an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialisation to complete assignments.
They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consulting on Complex Issues
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.