Job Title: Front Office Manager
Job Summary
We are seeking an experienced and skilled Front Office Manager to lead our front desk operations and deliver exceptional guest service. As a key member of our management team, you will be responsible for overseeing daily front office activities, leading and training your team, and ensuring smooth check-in, check-out processes.
Main Responsibilities:
* Manage daily front office operations including check-in, check-out, guest enquiries.
* Lead, train and support the front office team to deliver consistent luxury hotel service standards.
About You
To succeed in this role you will have previous experience as a Front Office Manager or Assistant Front Office Manager within a hotel environment. Strong leadership skills are essential along with proficiency in hotel PMS systems and procedures. A guest-focused mindset is required with the ability to work effectively in a fast-paced setting.