The Court Yard Hotel is part of the Moriarty Group which is an Irish owned company involved in both the retail grocery and hospitality industries. The company currently comprises of 2 four-star hotels, The Bracken Court Hotel in Balbriggan, and the Court Yard Hotel, in Leixlip, Co. Kildare and 3 Super Valu Stores, situated in Balbriggan, Skerries and Palmerstown, Dublin 20. The company currently employees 550 people across the group.
We are currently seeking to recruit an experienced food & beverage Host/Hostess to join our professional and highly skilled in-house team. If you have a genuine passion for the hospitality industry and would like to develop your career within a busy 4*property, we could have an excellent opportunity for you.
The Role:
This is full-time position working an average of 42.5 hours per week 5 days over 7 to include weekends and public holidays.
Main Duties:
* Assist the Management team with the day-to-day operations of the food & beverage departments.
* Ambassador for the hotel – represent the hotel in a professional manner at all times.
* Meet and greet all guests to the bar/restaurant areas.
* Escort all guest to their table or event working in conjunction food & beverage service staff.
* Management of the Res.Diary reservations system to ensure the efficient management of all reservations and bookings.
* Confirm all bookings before arrival and ensure correct allocation of all tables in line with guest requests/needs.
* Monitor service standards during the guests visit/stay.
* Liaise with service team on any issues/delays to ensure appropriate communications with guests.
* Ensure guest satisfactions during their visit/stay.
* Manage/address any customer/guests special requests/queries.
* Have a hands-on approach to service when needed.
* Provide supervisory support to the overall food and beverage operation when on duty to support the hotel manager.
Requirements:
* 2-3 years previous experience in as similar role in a busy property is essential.
* Must have an excellent knowledge of the food & beverage industry.
* Previous experience using Res.Diary or similar system is essential.
* Previous experience in a supervisory role is essential.
* Strong organisational skills are extremely important.
* Must be fluent in the English Language both written and spoken.
* Must be able to multi-task and be willing to help where required in all areas of the hotel.
* HACCP
* Excellent communications skills.
* Excellent people/customer care skills.
* Must be able to work as part of a team and on own initiative.
* Must be available for early starts, late finishes, weekends, and public holidays.
Benefits:
* Free parking
* Free staff meals while on duty
* Excellent Training Opportunities
* Staff Reward & Recognition Initiatives
* Pension Scheme
* Health Insurance (Reduced Rates)
* Employee Assistance Programme (EAP)