Reed Recruitment are delighted to be working with a prestigious client based in Co Fermanagh for a Deputy General ManagerSalary: NegotiableThe RoleAs Deputy General Manager, you will play a pivotal role in the day‑to‑day leadership of the hotel, supporting the General Manager in overseeing all departments and acting as the senior decision‑maker in their absence. Your focus will include operational efficiency, occupancy levels, financial performance, staff development and guest satisfaction.Key ResponsibilitiesOversee daily hotel operations across Front of House, Accommodation, Kitchen, Food & Beverage, Events & Banqueting, Administration, Maintenance and Health ClubEnsure consistently high standards of service, staff presentation, hygiene, cleanliness and operational efficiencyFinancial Control & Commercial PerformanceSupport KPI delivery, budgeting, forecasting, cost control and rota managementImplement operational strategies to maximise profitability, sales and guest experienceDeputising for the General ManagerAct as the main on‑site decision‑maker in the GM's absenceLead management meetings and manage property operations with professionalism and confidenceLeadership, Communication & People DevelopmentLead, motivate and mentor department heads and wider teamsDrive a high‑performance culture through training, performance management, accountability and clear communicationSupport recruitment, onboarding and retention of high‑quality team memberGuest Experience & ComplianceAlways ensure exceptional guest service, handling feedback and complaints effectivelyMaintain full compliance with health & safety, licensing and statutory obligationsAbout YouEssential CriteriaMinimum 2 years' experience as a Deputy General Manager in a similar hotel environmentStrong background in hotel or hospitality management at a senior operational levelExcellent leadership, interpersonal and communication skillsComprehensive operational knowledge across F&B, front office, kitchen, accommodation and hotel complianceGood standard of education with a hospitality management qualification and relevant experienceRight to work and live in the UK / Northern Ireland (share code required for non‑British/non‑Irish candidates)DesirableProven ability to mentor and develop management teamsStrong financial acumen including budgeting, forecasting, cost and rota managementSolid front‑ and back‑of‑house operational expertisePassion for delivering high hospitality and customer service standardsProfessional and confident communicator with staff and guestsBenefits:Meal provided while on dutyUniform and PPEOn‑the‑job, statutory and role‑specific trainingSecure on‑site car parkingStaff room and lockersHealth Club membership discountDiscounts on hotel accommodation and mealsEmployee Recognition and Awards programmeManagement pension and health plans (discussed following probation)Facial recognition clock‑in systemFortnightly pay for wages / monthly salary payments directly to your nominated bank accountIf you are ready to take the next step in your hospitality career and join a prestigious, award‑winning hotel with a strong people‑focused culture, we would love to hear from you, please submit an up-to-date CV today via the \"Apply\" link, or you can call the Branch and speak to Donna