Process Excellence Specialist
The role of Process Excellence Specialist is to spearhead the implementation of customized business process solutions, ensuring clients achieve consistent high performance and meet their strategic objectives.
This position requires a strong individual with excellent verbal and written communication skills, able to handle resistance, drive results through coaching, and establish effective working relationships with teams and stakeholders.
The successful candidate will possess strong analytical and problem-solving skills, including the ability to run reports, analyze data, identify areas for improvement, and develop solutions to drive operational efficiency.
Responsibilities include monitoring employee performance, enhancing team productivity through training on quality processes, supporting leadership in educating and developing staff, providing backup to the training department as needed, attending meetings to review results, performing data analysis to establish trends, assisting in project development to drive quality and operational delivery, handling systems onsite, and performing administrative duties as required.