Role Title Senior Controller / Finance Business Partner - 12 Month ContractBusiness Unit DHL Global ForwardingLocation Dublin Airport Logistics Park, St. Margaret’s, Co. DublinScope of RoleThe purpose of the role is to build a strong and proactive partnership between Ocean Freight, Industrial Projects, Operations, Finance and management. A key deliverable is to provide real‑time financial insight and analysis, acting as a trusted adviser who adds value, strengthens commercial performance, and supports effective decision‑making across both products.Reports to Subregional Controller IE/UKDotted Reporting line Head of Controlling UKDays & Hours of Work Mon – Fri, 09.00 – 17.30ABOUT DHL:DHL is a global market leader in the logistics and transport industry. The DHL Global Forwarding division is an air, ocean, and overland freight forwarder. We are present in more than 150 countries in more than 850 locations employing over 30,000 team members globally. Our mission is Excellence Simply Delivered which means that we make every effort to exceed our customers’ expectations offering superior logistics solutions enabling our customers to save time and money.WHY JOIN DHL:Our culture is built on Respect and Results. At DHL, you will be part of a strong team that respects its’ employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. As part of our organization, you will receive various benefits including pension contributions, long service awards, social activities, education assistance, training, development and more.Key activitiesKey AccountabilitiesWork across Ocean Freight Product in IE and Industrial Product Function in IE to provide key financial guidance on operational activitiesBuild key relationships across all stakeholder groupsWork closely with the business team of OFR and IPR and finance to ensure accurate delivery of month end reportingPost month end, follow up on any adjustments resolutions with operationsAnalyze system dashboards to demonstrate Customer Profitability, File Level Profitability, Shipment Profitability, Consolidation ProfitabilityReview Productivity analysis, informing and advising RFR Product HeadResource allocation analysis and insightsMonthly - full Product PL analysis, present to product teamsDetailed monthly forecasting with products and liaise with Finance team to ensure accurate delivery of Rolling Forecast to Sub RegionDetailed variance analysis to budget and rolling forecast, providing insights to Product Head and Finance DAC ClusterAttend, provide input and challenge weekly product Performance Dialogues (PD’s)Support Product and Operations on RFQ’s, Bid Analysis, Pricing as requireMaintain a strong customer focus on bridging the gap between Finance and the business. Ensure positive customer experience through an insightful working partnership between Finance and the business.Understand the business strategy and provide insight into business performance to stakeholders.Act as a key stakeholder in the decision-making process through financial analysisSupport Effective financial planning and analysisProvide Product/Operations expertise in accounting processes (accruals, forecasting, customer profitability, Sales, and GP analytics)Build relationships across the business, enhanced by clear and simplified communication of resultsBuild Trust and embrace and build partnerships across the organization through collaboration and challenge Ensure operational compliance to all revenue and international trade legislative requirements, and all requirements under Data Protection Legislation in addition to all DGF IE policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment programmeParticipate in the implementation of operational processes and perform work to the standards of Good Distribution practice (GDP) for Life Science business, as required.Relationships with othersCommunicates in an open and honest manner.Treats others with respect, develops trust and values diversity.Demonstrates sensitivity to diversity, i.e., culture, gender, age, religion, race disability.Develops effective relationships with employees, peers, and managers.Confidence in dealing with all levels in the business over the telephone and also on a face-to-face basis.Ability to remain calm when dealing with difficult people.Good listening skills and ability to respond in a clear, respectful manner.TeamworkCommitment to fulfilling their role in a team.Supportive approach to other team members.Shares information, knowledge, ideas, and experience freely with others.Commits to team decisions and contributes to building a team spirit.Works collaboratively with others to achieve team or business objectives.Establishes acceptable levels of quality and quantity of work; reviews, recognises and supports achievementEncourages and motivates team members and work colleaguesCustomer OrientationBasis decisions on how his/her actions impact on customers and DHL.Builds and maintains effective relationships with customers, suppliers, and other departments.Focuses on the needs of customer and seeks to meet and exceed expectations.Quickly and practically solves problems, seeking advice where necessary.Appreciates what customers want and continuously strives to meet customer expectations.Problem SolvingIdentifies issues, problems, and opportunities.Deep dives to identify root causes of issuesApplies formal problem-solving techniquesGathers information and analyses cause and effect.Quickly and practically solves problems.Establishes effective work processes and measures.Documents and communicates awareness of the problem, solution and action taken.Commitment to ExcelAchieves work targets and is willing to take on additional roles/responsibilities.Continuously reviews current processes.Seeks and is open to feedback from others.Always behaves in a manner consistent with DHL's values.Demonstrates a positive attitude to change.Flexible approach to work.Looks for opportunities in a changing situation.Provides detailed advice to othersTakes initiative to keep skills up to dateProcedural SkillsAbility to organize own workload across a range of responsibilities & meet deadlines.Ability to select appropriate procedures.Ability to follow procedures.Ability to meet procedural deadlines.Ability to improve an existing procedure.Ability to create a procedure.Attention to DetailAbility to work with lots of data to high level of accuracy.Ability to apply high attention to detail to written (text) documents.Ability to follow through on procedures and ensure completion.Skills / Qualifications:Expected years of experience (minimum)5 or more years of experience in finance roles (Finance, Business, Controlling)Expected QualificationsSystem Knowledge – JBA System 21, CargoWiseOne operating system an advantageKnowledge of accounting standards, statutory, regulatory, and legal requirementsSolid experience in MS Excel (e.g., Pivot Tables, charts, etc.) requiredExcellent communication skills (verbal and written), fluent in English. Ability to explain finance concepts in plain EnglishKnowledge of IFRSAccountancy Qualification (ACA, ACCA, CIMA, CPA), New Qualified to 1-2 years PQEDegree educated or equivalentThe above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.
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