Exceptional Customer Service Professional
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We are seeking a skilled individual to join our team in an exciting opportunity to make a real difference. As an Employment Advisor, you will play a crucial role in providing motivational support, careers advice and guidance to our clients, whilst making them feel welcome and at ease.
This is a fantastic opportunity to utilise your current skills to influence, support and encourage others to build a future. You will provide training workshops covering a wide range of subjects from CV writing to online job searching. You will engage with people to assess their skills and abilities and talk about their ambitions and career goals, whilst exploring learning and work opportunities acting as an intermediary with local employers.
About the Role:
* Award-winning experience in customer-facing roles, with a strong background in sales, recruitment, or training
* Ability to multi-task, organise and manage workload effectively
* Positive, enthusiastic approach to problem-solving with a 'can do attitude'
* Excellent communication and interpersonal skills
* Full IT literacy in using a range of Microsoft Office programmes
Your Benefits:
* A competitive salary
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* Volunteer Days
* Company Pension Scheme
* Health Insurance Allowance
* Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual Salary Review
* Enhanced Maternity/Adoption and Paternity Pay Arrangements
* Refer a friend scheme
* Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets, Digital Gym Membership
About Us:
We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff to share and uphold this commitment. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.