The Opportunity
Avantor is looking for a Regional Operations Manager for the South of Ireland!
You will be responsible for the overall coordination, operational management and business development of the Avantor Services team on our various customer sites throughout the Southern Region of Ireland.
This includes managing the site services health & safety, training & compliance, and the overall line management of our on-site teams of Material Handlers, Labs associates and Site Managers coordinating their day-to-day tasks. You will also ensure a qualitative performance management processes by setting and continually review KPI metrics and ensuring adherence to our customers’ respective SLA’s and service development on our customer sites.
The vision and purpose of the role is to deliver a high quality and efficient service to our customers.
Working hours: Monday-Friday core hours (with flexibility as per business need)
Working Location: Field based with regular site visits
What We Offer
We offer you a full-time permanent contract as a member of our Ireland Lab and production services leadership team, a competitive salary package including company car, bonus and other advantages.
You will be able to work home based but must be prepared to weekly visit customers. In addition, you will have the opportunity to grow and develop in your role.
What We’re Looking For
* Previous solid experience in managing teams in an operational environment (warehouse or inventory, business development, or customer service are ideal)
* Preferably, experience working in a, scientific warehouse/materials handling operation or a scientific educational background or with a service provider providing third party services
* IT Savy: Excellent IT skills, proficiency with Microsoft Excel and PowerPoint is highly desirable
* Analytical skills: Proficient in data capture, analysis, and reporting utilising various IT software systems
* Strong Communication skills for internal and external stakeholders management at varying levels of seniority, regularly, both in person and virtually.
* Previous experience completing SOP’s, SOW’s, SLA, and risk assessments is desirable
* Leaving Certificate
How You Will Thrive And Create An Impact
* Manage, mentor, and motivate your teams to successfully perform their job duties and to meet/exceed goals and regional objectives
* Provide overall management all sites under your jurisdiction, ensuring regular site visits to provide hands-on operational support
* Manage any HR related activity such as resource planning, sickness and absence (and arranging cover for these instances), appraisals, recruitment, and ensuring that all training and compliance is up to date across all sites
* Coordinate any issues as they arise, taking the appropriate corrective actions to ensure business continuity
* Continue to promote our on-site services to our customers and support the Sales team at enquiry stage, or with the bids and tender process at contract renewal stage
* Become the main point of liaison between Avantor & each customer, managing each individual customer on their own merit and aiming to increase profitability and efficiency
* Develop and maintain site SOP’s, Risk Assessments, Site Audit Schedules etc
* Manage budgeting activity, and also take responsibility for BOM reviews with customers, reviewing consumption and inventory metrics, and monitoring the prevalence of slow moving or provisional stock
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd Party Non-Solicitation Policy
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
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