Workshop Controller Job Summary
We are seeking a highly skilled and experienced Workshop Controller to join our team. The successful candidate will be responsible for managing the flow of vehicles through the workshop, reviewing and allocating jobs, discussing job requirements with team members, and ensuring work is completed in a timely manner to manufacturer standards.
Main Responsibilities:
* Managing a team of Commercial Vehicle Master Technicians, Technicians, and Apprentices
* Reviewing and allocating jobs to ensure efficient workflow
* Discussing job requirements with team members and ensuring work is completed to manufacturer standards
* Liaising with the Service Team to manage daily planning of vehicles through the workshop
* Providing ongoing review and support of Diagnostics in line with manufacturer standards
* Responsible for Quality Control of the output from the workshop
* Liaising with service desk team, warranty team, and customers where required on more complex technical jobs
* Managing maintenance of high workshop utilisation, productivity, and achievement of KPIs
* Ensuring high health and safety standards are maintained through all aspects of the workshop
Required Skills and Qualifications:
* At least 2 years' experience in a similar role in a Dealership/Manufacturer/Importer Commercial Vehicle Environment
* Qualified HGV Tech with at least 5 years' experience working in a busy workshop
* Working knowledge of the full process of throughput of Commercial Vehicles for service and repair through a workshop
* Demonstrable experience of managing and supporting a team of technicians and apprentices as they progress through their career
* Strong organisation and multitasking skills
* Good knowledge of Kerridge/Keyloop
* Fluent written and spoken English, and full authorisation to live and work in Ireland
Benefits:
* Competitive Salary commensurate with experience
* 22 days holidays
* Contributory Pension Scheme
* Team and Individual Bonus Scheme
* Staff Parking
* Access to One Hub, retail discounts and wellbeing app
* Employee Assistance Programme
* Workwear and Safety gear provided
* 40 hours per week Monday to Saturday