OverviewHead of Key Account ManagementLocation: Head Office, Limerick / NationwideThe Head of Key Account Management will lead the strategy, growth, and development of the organisation’s most critical B2B client relationships across Ireland. Operating within the construction, engineering, and automotive sectors, this senior commercial role is responsible for maximising revenue, enhancing customer satisfaction, and building long-term partnerships with national and regional clients.This is a nationwide role requiring regular attendance at Head Office in Limerick. Candidates should be based in the South or South-West of the country and be ready for a new career challenge within a dynamic and fast-paced commercial environment.The role demands strong industry awareness, exceptional relationship management capability, and the ability to collaborate cross-functionally to deliver tailored technical and commercial solutions.
Remuneration & BenefitsSalary: €60,000 – €65,000 DOECommission structureCompany car24 days annual leavePension contributionHealthcare
Key ResponsibilitiesStrategic LeadershipDevelop and execute a nationwide Key Account strategy aligned with overall business growth objectives across multiple industry sectors.Identify new commercial opportunities within existing accounts, including product diversification and service expansion.Provide strategic insights to the leadership team on market trends, customer needs, and competitive activity in Ireland.Act as the senior point of contact for high-value B2B clients, fostering trusted and long-term partnerships.Conduct regular nationwide site visits to understand client operations, project pipelines, and technical requirements.Lead contract negotiations, framework agreements, pricing strategies, and service-level commitments.Act as an escalation point for complex customer requirements, ensuring timely and effective resolution.Develop detailed account plans and revenue forecasts for all key accounts using CRM systems.Collaborate closely with Sales, Supply Chain, and Operations teams to ensure seamless delivery of customer solutions.Monitor account performance, identify risks, and implement corrective actions where required.Drive growth through cross-selling and up-selling across the full product and service portfolio.Maintain up-to-date knowledge of relevant industry sectors, including Government and semi-state bodies.Track infrastructure projects, tender opportunities, and regulatory changes impacting customer demand.
Team LeadershipLead, coach, and develop the Key Account Management team to ensure high performance and strong commercial capability.Set and monitor KPIs relating to revenue growth, customer satisfaction, contract renewal, and strategic expansion.Support ongoing professional development through structured coaching and training initiatives.
Qualifications & ExperienceMinimum 3 years’ experience in senior account management, commercial leadership, or B2B sales within relevant industries.Bachelor’s degree in Business, Engineering, Construction Management, or a related discipline (postgraduate qualification advantageous).Proven experience managing national or enterprise-level customer accounts.Strong understanding of Irish industrial markets, project lifecycles, and supply chains.Demonstrated success in negotiating large contracts and managing multi-year agreements.Excellent communication, analytical, and interpersonal skills.Full, clean driving licence with willingness to travel nationwide.
Key CompetenciesStrong commercial and strategic acumenIn-depth industry knowledgeLeadership and people developmentCustomer-focused approachAdvanced negotiation skillsRelationship building and stakeholder managementData-driven decision-makingProblem-solving and solution designHigh level of computer literacy, including CRM systems, Microsoft Office, and digital ordering platforms
How to ApplyFor more information please apply through the link provided to the attention of David McCoy or email David at david.mccoo at Osborne Recruitment. If you are interested in finding out more about the above role and would like to be considered for other suitable roles that we may have available for your skill set, please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a valid work permit, we would love to hear from you; if you do not hold a valid work permit, we will not be able to assist you with your job search.
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