Job Description
We are seeking a highly skilled Deli Food Service Lead to join our team. The successful candidate will be responsible for leading the deli department, ensuring exceptional customer service and high standards of food presentation.
The ideal candidate will have 3+ years' experience in a deli, fresh food, or foodservice environment and previous supervisory or management experience in retail or hospitality. Strong knowledge of HACCP and food safety procedures is essential.
Key Responsibilities:
* Lead and motivate the deli team to deliver excellent customer service and high standards of food presentation.
* Oversee daily food preparation, cooking, and service to ensure fresh, delicious offerings at all times.
* Maintain food safety and hygiene standards in full compliance with regulations.
* Manage stock ordering, rotation, and waste control to maximise profit and minimise shrink.
* Deliver attractive displays and ensure product availability during peak times.
* Train, schedule, and support staff to ensure smooth daily operations.
* Implement promotions and seasonal offerings to drive sales.
* Monitor performance and KPIs such as sales, margin, waste, and customer feedback.
Requirements
To be successful in this role, you will need:
* 3+ years' experience in a deli, fresh food, or foodservice environment.
* Previous supervisory or management experience in retail or hospitality.
* Strong knowledge of HACCP and food safety procedures.
* A passion for food, quality, and customer service.
* Excellent leadership, communication, and organisation skills.
* Flexibility to work varied shifts, including weekends and early mornings.
What We Offer
We offer a competitive salary, staff discount, and other in-store benefits. You will also receive training and support to develop your leadership and foodservice skills, and opportunities for career progression within our growing retail group.
If you are a motivated and experienced professional looking for a new challenge, please apply today.