Your role
* Reporting directly to the Operations Manager, your primary responsibilities will include conducting both scheduled and on-demand service visits to thoroughly inspect, maintain, troubleshoot, and repair compressed air and gas systems.
* You will manage system installations, ensuring they meet stringent safety regulations, while accurately documenting your work using advanced digital tools.
* As the key on-site expert, you will serve as the primary contact for our customers, providing expert advice that focuses on proactive service improvements and solutions tailored to their needs.
* Utilizing your technical expertise, you will diagnose faults effectively, aiming to minimize and prevent equipment downtime, thus enhancing customer satisfaction and operational efficiency.
* You will be expected to participate in on-call support as needed, promptly addressing urgent service requests and emergencies with professionalism.
* To ensure continuous personal and professional growth, you will attend live technical training sessions as well as regular team meetings, sharing insights and best practices.
* Through your role, you will embody the Atlas Copco brand, identifying opportunities for enhancement and delivering exceptional value to our customers at every interaction.
To succeed, you will need
We are excited to consider applicants from diverse backgrounds and encourage you to apply even if you do not meet every requirement outlined below.
* Proven hands-on experience in a field-oriented industrial, mechanical, or electrical engineering role.
* A recognized mechanical or electrical qualification, or equivalent practical experience.
* A strong technical mindset complemented by a commitment to safety in every aspect of your work.
* An individual who excels in problem-solving, works autonomously, and is confident in communicating effectively with customers.
* Familiarity with IT systems and an openness to learning new digital tools that enhance service delivery.
* A valid UK driving license with no more than 3 points to facilitate your travel to customer sites.
In return, we offer
* A fully equipped company vehicle, along with a uniform, tool kit, laptop, and mobile phone to support you in your role.
* Access to all necessary personal protective equipment (PPE), prioritizing your safety at work.
* Ongoing technical training and career development opportunities available through our Global Academy, nurturing your professional growth.
* Support from a dedicated Regional Service Manager and regular team “Toolbox” meetings that foster a collaborative and informed work environment.
* Opportunities for career progression within a global, forward-thinking organization that continues to innovate.
* A nurturing and inclusive work culture that values every employee's contributions.
* Comprehensive employee benefits package, including private medical insurance and a robust pension scheme to support your well-being and financial future.
Job location
This exciting opportunity is based at our customer center in Ireland. You will be a key part of a dynamic field service team, working remotely and dedicating considerable time to traveling for customer visits within your assigned territory: Dublin/Leinster.
Contact information
For further information, please reach out to our Talent Acquisition Team: Harriet Strauss.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
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