Compliance Analyst
At Matchbook, our Compliance Analysts are responsible for monitoring customer activity, ensuring Anti-Money Laundering, Responsible Gambling and Know Your Customer policies are achieved at Operational level.
There is a strong sense of responsibility to protect the customers and the company from inherent risk caused by fraud and error whilst ensuring the company's ability to transact smoothly.
Particular emphasis in the role is to support customers that show signs and behaviours associated with problem gambling.
Reporting to the Compliance Operations Manager, the role will conduct day-to-day monitoring and identification of customers, ensuring speedy escalation when high levels of risk are identified.
What will I be doing?
* Respond to Responsible Gambling emails and queries
* Review customer account activity to determine if they are at risk of problem gambling
* Conduct Responsible Gambling interactions
* Check and process online withdrawals in a fast and efficient manner
* Monitor customer deposits and withdrawals for fraudulent activity
* Verify KYC documents
* Conduct Enhanced Due Diligence reviews and request appropriate documentation as necessary
* Review alerts as part of the company's PEPs & Sanctions screening process
* Daily assessment of AML reports relating to potential suspicious activity
* Ensure timely and efficient reporting of transactions considered suspicious
* Assist with addressing queries from law enforcement authorities or corresponding banks relating to money laundering matters
* Stay current with money laundering and terrorist financing behaviours, industry best practices and developing Responsible Gambling trends
* Ensure proper record-keeping of data collected and analysed
What we are looking for -
* An ability to communicate succinctly and clearly, both verbally and in writing
* Strong documentation and analytic skills
* Being proactive in AML matters (updates, training, news, projects, suggestions)
* An ability to work autonomously while ensuring the Compliance Manager and the team is updated
* Ability to work in a cohesive and collaborative team
* An understanding of AML regulatory frameworks
* An understanding of Social Responsibility requirements in the UK gambling market
* Accuracy and amazing attention to detail
* Able to work in a high volume work environment
* Availability to work evenings and weekends