Department:
Claims Management
Location:
Dublin
Description
The role is for a Motor Claims Handler. The successful candidate will manage a portfolio of motor claims for both Insurance Companies and for large, self-insured clients, whilst working within a team structure.
The candidate will handle claims from inception to closure, negotiate settlements with solicitors, meet with clients & brokers/Insurers and ultimately to bring such claims to a successful and economical conclusion.
The role will be based in our office in Parkwest Business Park, Dublin 12. We offer a competitive package, great working conditions and an environment to thrive and develop.
What will your day look like:
* Handling a portfolio of motor claims on a cradle to grave basis.
* Considering the application of policy indemnity across a wide range of different policies with various underwriters.
* To conduct desk-based investigations into liability or instruct investigators where appropriate.
* Instructing solicitors where appropriate and managing the case through the Court process.
* Maintaining regulatory compliance in all client and third party dealings.
* Develop a strong working knowledge of relevant statutes and case law, and to apply this knowledge appropriately.
* To build relationships with external clients and stakeholders.
Knowledge and Abilities:
You must have:
* Excellent communications skills at all levels and a good telephone manner.
* Strong customer service ethos.
* The ability to work as part of a team.
* The ability to take responsibility for your own workload.
* Good planning and organisational skills.
* Strong IT skills (proficiency in Excel a bonus)
* APA qualification General Insurance or higher.
Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan