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Operations manager, nsoi

Dublin
National Concert Hall
Operations manager
€60,000 - €80,000 a year
Posted: 20 October
Offer description

The Position

Title of position: Operations Manager, NSOI

Tenure: Full time, permanent position

Reporting to: Head of Orchestra & Choirs

Employing Authority: National Concert Hall

Location: Earlsfort Terrace, Saint Kevin's, Dublin, D02 N527


Background

The National Concert Hall (NCH), based in the heart of Dublin City Centre, is Ireland's National Cultural Institution for music. Our vision is to be regarded worldwide as one of the great centres for music and a symbol of national pride for Irish people everywhere. Hosting over 1,000 events each year, we offer world class music and entertainment for all ages enriching people's lives through music and the magic of live performance.


Role summary

The National Concert Hall (NCH) is seeking suitable applicants for the role of Operations Manager for National Symphony Orchestra Ireland (NSOI). The Operations Manager is responsible for ensuring the smooth and efficient running of all orchestra events from a production and logistics perspective in a financially responsible way that meets the objectives of the NCH and NSOI. Reporting to the Head of Orchestra and Choirs, the Operations Manager NSOI will manage two Orchestra Assistants. They will provide complete and comprehensive support to the set up and instrumental requirements for rehearsal, recordings, touring and performances as required by the orchestra, as well as a range of world class music ensembles and soloists, supporting the wider team of Orchestra Managers, Planning Manager, Musical Directors, musicians and visiting artists, in the delivery of requirements for a diverse and dynamic schedule of all NSOI projects. They will collaborate with the wider NCH stage team to ensure that the delivery of these projects is managed effectively in conjunction with the broader NCH programme.


Key Responsibilities


Production

* Managing delivery of requirements for venue facilities, stage, sound and light, for each concert.
* Drawing up stage plans, realising all onstage moves as required, and reviewing overall requirements for each performance, including preparation of production schedules for more involved events.
* Contributing to all management schedules for NSOI on a weekly basis.
* Responsible for the hiring or purchase of any additional equipment as required.
* Liaising with Radio and Broadcast partners regarding stage setups and requirements, as well as with external promoters regarding our requirements.


Health & Safety

* Responsible for all health and safety matters that apply to NSOI.
* Assessing requirements and risks on a concert by concert basis, including drawing up risk assessments and registers as required in collaboration with the wider NCH Operations team.
* Organising training of first aiders in NSOI and liaising with relevant NCH H&S reps.
* Supporting the health and wellbeing of orchestra musicians and staff, reviewing suitability of processes and facilities on a regular basis.
* Ensuring all relevant staff have regular hearing tests and are issued with custom made ear plugs, or generic ear plugs as appropriate for Deps.


Logistics

* All matters of logistics as they relate to the activities of the orchestra.
* Managing relationships with NCH stage teams and liaising with transport providers.
* Liaising with external venues over delivery and production of events, including get in/out times, parking, access, lighting, sound, catering, spaces available and feeding back all the above to the relevant NSOI stakeholders.
* Booking additional facilities as necessary for each project, drafting contracts / agreements and processing invoices as required for relevant suppliers.


Equipment

* Responsible for the storage, maintenance and ongoing repairs of all instrumentation and equipment, including organising piano tunings as required.
* Maintaining the assets register / logging new equipment / removing old equipment and liaising with the Finance team regarding appropriate insurance requirements.
* Managing the capital purchase plan, obtaining quotes as appropriate and ordering / cataloguing / raising POs as part of the purchase.


Touring

* Liaise with Orchestra Administrator on all aspects of away dates including the booking of coaches / hotels/ transport; drawing up tour schedule for musicians; collating passport information and organising visas.
* Liaise with Planning Manager regarding the scheduling of all transport / rehearsals.


Line management

* Line management of Orchestra Assistants, including agreement of weekly schedules, submission of timesheets as required, and continuous performance management.

The above is a general guide to the role and is not an exhaustive description of the duties which are or will be associated with the role.


The Person


Essential Requirements

* Significant experience in the production of live (including outdoor) events and concert logistical management.
* A minimum of 5 years' experience in a similar role.
* Third level education in a relevant discipline or additional equivalent experience.
* Excellent communication and interpersonal skills with a positive, team oriented attitude and ability to negotiate as required.
* An ability to work calmly and efficiently under pressure, managing multiple projects at any one time.
* Ability to deal with interpersonal conflict and be able to resolve situations amicably with tact, sensitivity and diplomacy.
* Significant interest in classical, choral and orchestral music.
* Strong budgetary and financial acumen in entertainment industry, ideally with an orchestra or other music ensemble.
* Knowledge of CAD, orchestral software, and Microsoft 365 packages.
* Experience of orchestral or ensemble management and contracts.
* Self motivated and committed to working irregular and unsocial hours when required nationally or internationally.


Desirable Requirements

* Knowledge of radio, TV and online programme making techniques.
* Knowledge of lighting and sound equipment, and other technical requirements.
* Physical capacity to safely support manual handling work.
* Valid driver's license.


Capability Framework

Candidates should demonstrate the ability to carry out successfully the duties of the role, as well as the behaviours, skills and knowledge required at Higher Executive Officer grade.

The capability framework supports the Civil and Public Service in building the workforce of the future. Our ambition is to attract, empower and develop a diversity of people, with the capability and talent to collaboratively deliver excellence, on behalf of our Government and the people of Ireland.

Exploring and strengthening Capability requires us to consider the whole person, their behaviours, skills, strengths, knowledge, values, motivation and interests. These factors underpin our approach to recruitment and development as we continue to build an innovative, professional, and agile Civil Service.

The capabilities for Higher Executive Officer grade are set out below and further information is available on

* Building Future Readiness
* Evidence Informed Delivery
* Leading and Empowering
* Communicating and Collaborating


Salary

The Higher Executive Officer (PPC) salary scale applies to this role (rates effective from 1st October 2024) as follows:

* €58,847
* €60,567
* €62,285
* €64,000
* €65,723
* €67,437
* €69,157
* €71,637*
* €74,112**

Subject to satisfactory performance, increments may be payable in line with current Government Policy.

* After 3 years satisfactory service at the maximum

** After 6 years satisfactory service at the maximum


Starting Salary

The successful candidate will be placed at the first point of the Higher Executive Officer (PPC) scale (€58,847).


HOW TO APPLY

The National Concert Hall invites applications from suitably qualified candidates and will be undertaking a comprehensive recruitment process as part of this recruitment campaign.

Applications should be submitted online and must include:

* A cover letter outlining why you wish to be considered for the role and why you believe your skills and experience meet the requirements of the role and;
* A comprehensive CV clearly showing your relevant achievements and experience in your career to date.

Only applications fully submitted online will be accepted into the campaign.

Further information is available in the Candidate Information Booklet available at this link: NSOI Operations Manager Candidate Booklet Sept 2025 by National Concert Hall Issuu


Closing Date

Deadline for application: Midnight on Monday, 3 October 2025

Applications will not be accepted after the closing date/time.

An acknowledgement email will be issued for all applications received.

At NCH we are proud to be an inclusive, equal opportunity workplace. We are committed to equal employment opportunities regardless of Gender, Civil Status, Family Status, Sexual Orientation, Religion, Age, Disability, Race, Membership of the Traveller Community or any other characteristic protected by the Equality Acts. We are committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, or have any questions regarding building access, please contact on

An Post

Teideal an phoist: Bainisteoir Oibriochtai, NSOI

Tionacht: Lanaimseartha, post buan

Ag tuairisciu do: Ceann na Ceolfhoirne agus na gCor

Udaras Fostaithe: An Ceolaras Naisiunta

Lathair: Ardan Phort an Iarla, Naomh Caoimhin, Baile Atha Cliath, D02 N527

San paura Airt

Culra

Is e an Ceolaras Naisiunta (an Ceolaras), ata lonnaithe i gcroilar chathair Bhaile Atha Cliath, Institiuid Chulturtha Naisiunta na hEireann don cheol. Is e an fhis ata againn na go mbreathnofar orainn mar ceann de na hionaid cheoil is fearr da bhfuil ann ar fud na cruinne, rud ar feidir le muintir na hEireann a bheith iontach broduil as. Agus os cionn 1,000 imeachtai a nostail againn gach bliain, cuirimid ceol agus siamsaiocht den chead scoth ar fail do gach aoisghrupa ag cur go mor le saol daoine trid an gceol agus trid an draiocht a gcaidhear beo.

Achoimre ar an rol

Ta an Ceolaras Naisiunta (NCH) ag iarraidh ar iarratasoiri oiriunacha cur isteach ar rol mar Bhainisteoir Oibriochtai do Cheolfhoireann Shiansach Naisiunta na hEireann (NSOI). Ta an Bainisteoir Oibriochtai freagrach as cinntiu go reachtailtear gach imeacht ceolfhoirne go reidh eifeachtuil o thaobh leirithe agus loistiochta de ar bhealach ata frearaich o thaobh airgeadais de agus a chomhlionann cuspoiri NCH agus NSOI. Ag tuairisciu do Ceann na Ceolfhoirne agus na gCor, bainisteoidh an Bainisteoir Oibriochtai beirt Chuntoiri Ceolfhoirne. Cuirfidh siad tacaiocht iomlan chuimsitheach ar fail maidir le riachtanais eagraithe and uirlise le haghaidh cleachtai, taifeadtai, camchuairteanna and leirithe de neir a theastaionn o r (??) ???

Priomhfhreagrachtai

Ag tuairisciu do Ceann na Ceolfhoirne agus na gCor, beidh rol an Bhainisteora Oibriochtai freagrach as, ach gan a bheith teoranta doibh, na nithe seo a leanas:

Tairgeadh

* Bainistiocht a dheanamh ar chomhlionadh na riachtanas maidir le haiseanna ionaid, staitse, fuaime agus soilse, do gach ceolchoirm.
* Pleananna staitse a dhreachtu, na gluaiseachtai uile ar an staitse a chur i gcrich de reir mar is ga, agus athbhreithniu a dheanamh ar na riachtanais fhoriomlana do gach leiriu, lena nairitear sceidil leiriuchain a ullmhu d'imeachtai nios casta.
* Ionchur a chur le gach sceidal bainistiochta ar bhonn seachtainiuil.
* Freariach as aon trealamh breise a fhail ar cinse (??) ???
* Teagmhail a dhair a da... (??) ???

Sabhailteacht agus slainte

* Freariach as aon chursai slainte agus sabhailteachta a gníomh b? (??) ???
* Riachtanes ... (??) ???

Loistiocht

* An li... (??… ???)

Tergi; etc. (Continuing content truncated for brevity). [Note: The original Irish section contains many incomplete pieces; kept as original.]

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