Our client, a leading hospitality group, seeks a skilled Senior IT Support Technician for its three luxury properties. This full-time role requires strong technical skills and a collaborative approach.
Responsibilities:
1. Day-to-day IT support across all departments.
2. Troubleshooting hardware, software, and applications (including MICROS POS & Oracle Opera).
3. Server administration (WS2016+), network management, and security.
4. AV system maintenance.
5. Mentoring junior staff.
6. SOP development and maintenance.
Requirements:
7. 2-3 years' experience in IT support (hospitality preferred).
8. Third-level IT qualification.
9. Expertise in Windows 11 Pro, Active Directory, firewalls, and virtualization.
10. Experience with Veeam Backup.
11. Excellent communication and problem-solving skills.
12. Full driver's license.
Benefits:
13. Competitive salary & benefits package.
14. Complimentary meals.
15. Career development opportunities.