We are currently seeking an Experienced Full-Time Floor Supervisor to join our team (Monday - Friday 10am -3pm ) at The Brook Inn. This role is ideal for someone who is passionate about hospitality, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.What We Offer:Competitive benefits including:Free meals on dutyUniform providedBike-to-work schemeFree staff parkingFriends & family discounted ratesKey Responsibilities:Supervise the daily floor operations, ensuring smooth service at all timesLead by example, supporting and motivating the waiting teamProvide a warm, professional, and memorable experience for all guestsAssist in training and developing new team membersMaintain high standards of cleanliness, presentation, and customer careHandle customer queries and resolve issues efficiently and professionallyRequirements:Minimum 1 year of experience in a supervisory or senior waiting staff roleStrong leadership and team management skillsExcellent presentation and communication skillsA professional, outgoing, and friendly personalityAbility to remain calm and efficient under pressureFluent English (spoken and written)Availability to work evenings, weekends, and holidaysIdeal Candidate:Team-oriented and supportive leaderPatient, approachable, and solution-focusedPassionate about customer service and hospitalityExperienced in the restaurant industry with a proactive attitudeJob Type: Full-timePay: €27,000.00-€32,000.00 per yearBenefits:Bike to work schemeCompany eventsEmployee discountOn-site parkingSick payWork Location: In person