Job Description
Location:
Farnham Estate Golf Club, Farnham Estate
Join our fabulous team at the Farnham Estate Spa & Golf Resort as a Spa Receptionist
We are currently seeking a Spa Receptionist to join the team at Farnham Estate. Our Spa receptionist will act as a liaison between guests and management in order to provide efficient, prompt, courteous, and a proactive service to all customers; hence maximizing Spa revenue and guest satisfaction.
About Farnham Estate
Set on a beautiful 1,300-acre country estate on the outskirts of Cavan Town, Farnham Estate is one of Ireland's most popular Spa & Golf destinations with a superb reputation for being a genuine 'retreat to nature'.
At Farnham Estate, you will find yourself in an environment void of frenzy yet full of life.
Enjoy a delicate blend of country charm and contemporary interior style. Set among 1,300 acres of ancient forest, rolling meadows and pristine Lakeland, this resort offers wonderful accommodation, healthy and delicious cuisine whether it be in our two restaurants or casual dining in our bar.
We operate an 18-hole Jeff Howes designed Golf Course, 10Km of ancient woodlands & superb award-winning health spa's facilities. In our newly renovated Ballroom, few settings for Cavan weddings are as romantic or beautiful as Farnham Estate.
Role/Responsibilities
* Answer incoming calls, monitoring and responding to emails and on line bookings, assist with reservations, confirmations, client requirements, and questions
* Dealing with all aspects of customer contact, i.e. meet and greet, guests in a professional and courteous manner, ensuring accuracy & attention to detail at all times
* To be able to work in a fast paced environment and work well under pressure
* To comply with health and safety procedures at all times, uphold hygiene standards and follow health & safety policies and procedures
Requirements
About The Role
* 1-2 years previous work experience in a Front Office/Spa Reception preferred.
* Ability to communicate with guests, solve multiple problems at the same time, set up priorities, organize work and make certain decisions.
* Excellent communication skills in the English Language and customer service experience.
* Excellent computer, phone and internet/email skills with Opera PMS experience preferred.
Perks and Benefits of working at Farnham Estate Spa & Golf Resort
* Very competitive salary
* Free Carparking
* Complimentary, high-quality meals on duty
* Career progression opportunities across the Windward group
* Employee Assistance& Digital Wellness Programmes
* Complimentary, high-quality meals on duty
* Discounted room & dining rates in Windward properties for you as well as friends and family
* Training and development opportunities dedicated to your development including E- Learning platform
* Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
* Cycle-to-work scheme
* Refer a friend Scheme
About Windward Management
Farnham Estate Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Join us today in Farnham Estate as Spa Receptionist and become part of an award-winning team.
Skills Needed
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Required Criteria
Desired Criteria
Closing Date
Friday 10th October, 2025
Contract Type
fulltime
Salary
Based on Experience