We are currently seeking a Food and Beverage Supervisor to join the team at Charleville Park Hotel. If you are a person who enjoys leading a team and providing great hospitality and have experience in a similar role, then we would love to hear from you Candidates must be available for full time hours.
The Role: To supervise designated F&B outlets ensuring maximum guest satisfaction, control, and maintaining high standard within the F&B team at all times.
Reporting to: You will report to the Food and Beverage Manager and Duty Manager.
The Person: We are looking for a professional individual who is passionate about delivering exceptional customer service and has leadership skills. The ideal candidate should be a team player, be a motivated worker, and can work using their own initiative. Must have at least 2 years of food and beverage experience.
The Hotel:
Situated in North Cork, on the Limerick boarder, Charleville Park is one of Cork's finest four-star hotels. Boasting 91 bedrooms and suites, extensive leisure facilities, ample free car parking on site, and complimentary high speed WIFI, Charleville Park Hotel is your ideal base for your next getaway. Our spacious, well-appointed rooms are designed to accommodate families of all sizes, ensuring everyone enjoys a comfortable stay. We also welcome furry friends, as we are proud to be a pet-friendly and dog-friendly establishment.
One of Six properties within the Só Hotel Group. Só Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people
Key Responsibilities include:
* Ensure that the Department operates in a helpful, professional, guest focused manner; ensure customer needs are anticipated, satisfied to the highest standards and ways striving to exceed guest expectations thereby building customer and brand loyalty.
* Handle customer complaints in a professional and courteous manner in accordance with company procedures.
* Develop and maintain a team structure in the Food & Beverage department and implement appropriate initiatives to motivate staff and maximise staff morale.
* To develop, maintain and implement appropriate recorded training for F&B team. Review training needs & train staff to appropriate levels as per the SOP Department Manual up to and including Responsible Service of Alcohol. Develop staff to anticipate customers' needs.
* The Ideal Candidate:
* Will work alongside management to ensure smooth running of day to day business
* Ensure all standards are adhered to
* Bubbly and enthusiastic
* Previous experience necessary
* Available to work weekday and the weekends
* Strong attention to detail
* Excellent communication skills
* Have a positive attitude with a great work ethic and a can-do attitude
Benefits:
The Só Hotel Group is an awarding company to work for. We are very proud of our team and value their commitment to creating positive experiences for our guests and colleagues alike.
In return, we offer an exciting, vibrant, positive and rewarding working environment. Some benefits employees of Só Hotels enjoy are as follows:
* The provision of ongoing training and development opportunities
* Employee Recognition Awards
* Free car parking
* Career enhancement/progression opportunities
* Group Employee Discount Scheme
* Free Meals on duty
* Complimentary use of The Leisure Club
* Complimentary Coffee
* Bike to work scheme
* Healthcare scheme
* Employee Assistance Program
At this time, we are not seeking assistance from recruitment agencies for this role.
Job Type: Full-time
Benefits:
* Employee discount
* Food allowance
* Gym membership
* On-site parking
Experience:
* Food & Beverage Supervisor : 1 year (required)
Work authorisation:
* Ireland (required)
Work Location: In person