Job Title: Store Manager
We are seeking an experienced Hardware/DIY Retail Leader to lead the day-to-day operations of a busy home improvements and building supplies store.
About the Role:
* Manage all daily store operations across hardware, DIY, and building materials departments, ensuring efficient and profitable performance.
* Maintain optimal stock levels through effective ordering, stock rotation, and wastage control.
* Drive sales by supporting both retail and trade customers with product knowledge and solutions.
* Oversee cash management including end-of-day reconciliation, lodgements, and credit control.
* Ensure the store, yard, and showroom areas are clean, safe, and compliant with Health & Safety regulations.
* Liaise with suppliers for stock ordering, promotions, seasonal displays, and trade events.
* Prepare and manage staff schedules, including roster planning, breaks, leave, and absence management.
* Train new and existing staff in product knowledge, customer service, and safety procedures.
About You:
* Prior experience as a Store Manager or Assistant Manager in a hardware, DIY, builders' merchants, or home improvement retail environment is essential.
* Strong understanding of DIY tools, building materials, paint, plumbing, electrical, or construction products.
* Excellent customer service skills and the ability to support both trade and general customers.
* Motivated, organised, and detail-oriented, with a hands-on approach.
* Proven people management experience, including training, supervising, and developing teams.
* Strong communication and interpersonal skills; ability to stay calm and focused in a busy environment.
Benefits:
* Bonus
* On-site Parking
* Employee Discount
Contact Us: