 
        Support Service Coordinator - CorkThe Alzheimer Society of Ireland works across the country in the heart of local communitiesproviding dementia specific services and advocating for the rights of people affected by dementia toquality supports and services.Our vision is an Ireland where people affected by dementia are valued and supported.A national non-profit organisation, The Alzheimer Society of Ireland is person centred, rights-basedand grassroots led with the voice of the person with dementia and their carer at its core.We are recruiting for a Support Service Coordinator for St. Fachtna's Centre, Casement Park,Clonakilty, Co. Cork. P85V327 who will report to the Operations Manager.This is a permanent contract working 4 hours pr weekThe successful candidate will provide information, support, and signposting for and alongside peoplewith dementia, their carers and families, local communities and public.1-2 years experience working in a similar role is essential. A FETAC level 5 qualification is desirablebut not essential. Confidence in using IT/Email is also desirable.Salary will be commensurate with the care sector, and dependent on relevant experience.A detailed job description is available on The ASI website:If you are interested in applying for this post, please submit a full and up-to-date CV and coveringletter explaining why you feel you could undertake this role..Additionally, should you require further details regarding the job description, we invite you to contactus at the same email address.Closing date for applications is the 12th September 2025.The Alzheimer Society of Ireland is an Equal Opportunities Employer.Job TitleSupport Service FacilitatorJob HolderJob Location:Reports to: Nurse ManagerThe purpose of the role is to coordinate and facilitate the Alzheimer Support and activity group inClonmel on a weekly basis. They will provide information, support and activities for people withdementia.Principal AccountabilitiesDuties and ResponsibilitiesYou will act as an introductory point of contact for people with dementia, carers, families and representatives of the community who are often coming into contact with theAlzheimer's Society of Ireland (ASI) for the first time.A key focus is to build trusting relationships with all stakeholders, so they feel secure and welcome in the service.Respect the rights, dignity and confidentiality of all who attend the support and activity group.Coordinate & facilitate the support and activity group in line with the ASI guidelines for the operation.Ensure sufficient quantity and range of service literature is available and accessible for all person attending the groups.Adhere to service provision guidelines, Health and Safety policies and procedures set out by the ASI.Assist in promoting a positive and safe environment for all attendees.Ensuring the room/ facility is set up and ready for service.Adopting a person-centred approach at all times and ensuring staff / volunteers do likewise.Will be responsible for inducting volunteers in line with the volunteer policyMaintain a register of all attendees.Staff / volunteer supervision and delegation of duties (when required).Returning detailed attendance figures to help establish service demandsLodgement of any donations received from attendees to designated bank account.Maintain all required record systems relating to management of the service and make available to National Office and Service Manager such records as requiredEnsure fair and consistent application of all Society policies and procedures and compliance with GDPRRespect the rights, dignity and confidentiality of all clients, their carers/advocates and all persons attending the groups.Escalate any health and safety issues or safeguarding concerns as requiredReporting issues, queries, concerns to your line managerThe principal accountabilities outline the main duties. However, in an organisation such as the ASI, it is inevitable that tasks may arise which may not fall within the remit of the above list of main duties. Employees are therefore required to respond with a flexible approach when tasks arise which are not specifically covered in their. Should an additional responsibility become a regular part of an employee's job, the job description will be amended to reflect this.Job Holder Entry RequirmentsKnowledge (Education & related experience):Minimum of 1 -2 years' experience of working in a similar roleExperience in health, social or disability careExperience of working with people living with dementiaQQI Level 5 is desirableTraining in dementia, care of elderly or related area an advantageGood Planning, Time Management And Organisational Skills EssentialStrong Computer skillsSkills (Special Training Or Competence)Ability to maintain confidentiality in respect of all staffing / volunteer and client mattersExcellent communication and interpersonal skillsExcellent organisational and prioritisation skillsAccuracy and attention to detailConscientious approach to workAbility to work independently and as part of a team.Computer literateKEY RELATIONSHIPSInternalDay Centre Managers/Nurse ManagersHome Care Co-ordinatorsOperations Manager & Operations TeamDementia AdvisersVolunteers/Branches/Friends of ASINational Office DepartmentsExternalClients, carers and family membersSuppliersGPs / PHN / Social workersHSECommunity groups