Blow is a long established hair and beauty salon with a number of locations. With strong brand recognition Blow has over 20 years of looking after customers across the city. it is a dymanic high energy environment that can be challenging. We offer a broad range of hair and beauty services
The Salon Coordinator is responsible for managing the day-to-day operations of the salon, ensuring an exceptional experience for clients and supporting the salon team. This role involves scheduling appointments, managing customer inquiries, and assisting with administrative tasks.
**Key Responsibilities:**
1. **Appointment Management:**
2. Schedule and confirm client appointments via phone, email, or in-person and always saying yes
3. Manage the salon's calendar to optimize booking efficiency.
4. **Customer Service:**
5. Greet clients warmly and ensure they have a positive experience from arrival to departure.
6. Address client inquiries and resolve any issues or complaints promptly.
7. **Administrative Support:**
8. Maintain accurate client records and appointment histories.
9. Process payments and manage financial transactions.
10. Assist with inventory management, including ordering supplies and products as needed.
11. **Team Coordination:**
12. Support stylists and technicians in their daily tasks.
13. Communicate effectively with the salon team to ensure smooth operations.
14. **Marketing and Promotion:**
15. Assist in implementing marketing strategies to promote salon services and products.
16. Help with social media accounts input.
17. **Compliance:**
18. Ensure the salon adheres to health and safety regulations and maintains a clean and organized environment.
**Qualifications:**
- High school diploma or equivalent; additional education in business or cosmetology is a plus.
- Previous experience in a customer service or administrative role, preferably in a salon or spa setting.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in salon management software and basic computer applications.
**Work Environment:**
- Fast-paced salon environment with a focus on customer satisfaction.
- Will require working weekends, and holidays.
Job Types: Full-time, Part-time
Pay: €29,000.00-€37,326.38 per year
Expected hours: 33 – 40 per week
Benefits:
* Employee discount
* Flexitime
Work Location: In person