Job Profile:
A Quality Assurance Professional plays a pivotal role in maintaining high standards of manufacturing and production output. The ideal candidate will be responsible for ensuring accurate build instructions, monitoring performance, and assisting in staff training and documentation.
Key Responsibilities:
* Inspect and assess outgoing units for build accuracy and performance quality
* Build and quality-check all product lines as needed
* Assist in developing and maintaining quality control documents and procedures
* Train staff on QC processes using standardized best practices
* Support inventory procedures and facility projects as assigned
* Help identify and resolve process issues in coordination with supervisors
* Monitor quality metrics and contribute to operational dashboards
* Maintain a clean, organized, and safe working environment
* Support cross-functional tasks including shipping, receiving, and reporting
* Provide backup coverage for team members during absences
Requirements:
* Experience in technical builds, repair, and troubleshooting of electronic equipment
* Background in manufacturing or eCommerce environments
* Strong teamwork, communication, and organizational skills
* Ability to work on your feet and lift up to 50 pounds as needed
* Comfortable using standard office equipment and computer workstations
* Proficiency in Excel, Word, and PowerPoint or equivalent tools
* Excellent customer service and interpersonal skills
* Experience developing documentation and process improvements (preferred)
* Associate's or Bachelor's degree (preferred)