Enhance Customer Experience through Data Annotation
We are seeking a highly skilled Data Operations Annotation Analyst to join our team.
The successful candidate will be responsible for annotating data, which can be both audio and visual, and evaluating data from customers who have opted in to the grading program.
This role requires excellent language and cultural knowledge, as well as analytical skills, to evaluate responses and information against guidelines.
The ideal candidate will be flexible and able to prioritize tasks effectively.
Key Responsibilities:
* Annotate data to enhance customer experience
* Evaluate data from customers who have opted in to the grading program
* Use language and cultural knowledge to evaluate responses and information against guidelines
* Prioritize tasks effectively
Requirements:
* Italian reading, writing, and comprehension skills to support the language-specific market
* Fluency in English reading, writing, and comprehension skills to partner with international teams
* Excellent active listening skills with the ability to understand verbal nuances
* Understanding of local region and cultural variations
* Demonstrates integrity and focuses on customer privacy
Benefits:
* Competitive pay
* Great benefits
* Eligibility to participate in company stock plan
* Time off
* Employee discount
Others:
* Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
* Highly organized with strong attention to detail
* Ability to independently navigate systems and tools
* Experience in content review or a similar environment, prior testing experience preferred