Job Title: Data Communications and Governance Coordinator Salary: €38,000 €40,000 depending on experience Full Time role 37.5 hours per week based in our Head office which is Capel Street, Dublin 1 Candidate should already be based in Ireland, it is an in person role and candidate is required to be based in the office.
The Dublin Well Woman Centre The Dublin Well Woman Centre (DWWC) is a leading provider of womens sexual and reproductive healthcare, delivering services to over 30,000 women annually from its Dublin clinics.
The DWWC is committed to leading through advocacy, and to influencing the womens health agenda nationally.
This is an opportunity to play a pivotal role in supporting the organisations ongoing development.
As part of the administration team, in a hands on role you will be responsible for producing and analysing information to assist the Management Team in organisational development and business planning, as well as supporting routine administration, communications and governance outputs in the DWWC.
The successful candidate will be a self-starter who works well on their own initiative, who can work in a flexible working environment and to high standards of accuracy and confidentiality, and who welcomes the challenges that come in delivering landmark womens health services in an NGO.
Reporting to: The Chief Executive Overall Purpose of the job: This role is crucial in supporting the DWWCs growth and ensuring smooth operations across various functions.
As a key member of the team, you will: Produce and analyse data and statistical reports to support business planning and organisational development Oversee governance and compliance tasks, including key reporting obligations Serve as Data Protection Officer and Garda Vetting Officer, ensuring adherence to relevant regulations Manage core administrative functions and internal communications, including mass communication campaigns Key Responsibilities: Governance / Compliance (approximately 1.5 2 days / week): Governance and compliance issues (to include adoption and ongoing compliance with the Charities Governance Code, quarterly Lobbying Register returns, etc.) Data Protection Officer (DPO) function with respect to the GDPR and other relevant national and EU legislation (see below) Garda Vetting Officer in respect of Garda vetting applications As Data Protection Officer: The DWWC processes special category personal data to monitor and support patients, produce statistics, and provide analysis for business planning, clinical education, and public dissemination (where appropriate).
The DPO will be the primary point of contact for the DWWC, its employees, service users, funders, regulators, and the public regarding data protection and data access requests.
The DPO will: Oversee all data protection processes and requirements, ensuring and monitoring compliance with GDPR and other relevant EU/national legislation Implement the recommendations of the 2024 DWWC Data Protection Impact Assessment (DPIA).
Promote a data protection culture within the DWWC, raising awareness and providing guidance on data protection requirements Conduct systematic data protection audits in accordance with GDPR and other data protection legislation Manage and administer Subject Access Requests (SARs) from patients Act as the primary contact for the Data Protection Commissioner (DPC) regarding data protection complaints and queries, and monitor responses Report any data protection incidents or breaches, ensuring the Chief Executive is briefed at every stage, and liaise with employees, affected data subjects, and the DPC as required Handle privacy-related requests and statutory reports to the DPC Manage data retention schedules and maintain a record of the DWWCs data processing activities in the form of an Inventory of Processing Activities Draft and amend Data Protection policies, procedures, and guidelines in consultation with key stakeholders to ensure organizational compliance Review and propose amendments to the Management Team in respect of third-party contracts, including those for data processors, to ensure compliance with relevant data protection legislation and regulations Communications (approximately 1.5 2 days / week): Prepare weekly, monthly, and specialized reports on clinic activity and patient trends for the Management Team Produce circulation lists and manage external mass email and text message campaigns to patient groups, including e Bulletins Ensure that general information on the website is up-to-date (Note: you will not be responsible for the accuracy of clinical information on the website, which is reviewed annually by the Medical Director) Administer surveys, including the annual Patient Satisfaction survey Monitor client complaints in conjunction with the Clinic Operations Manager and / or Medical Director, ensure timely responses, and maintain the Complaints File Assist with planning and preparing the Annual Report, including securing quotes, coordinating contributions, and proofreading the draft Office Administration (approximately 1 2 days / week): Perform administrative duties such as answering phone calls, responding to emails, and managing office supplies and equipment Coordinate filing, archiving, and shredding as needed Keep the Administration Manual up to date Assist with planning meetings and events, including booking rooms and circulating mailings Attend Board and other meetings, taking draft minutes as required Undertake other relevant duties as may be decided with the Chief Executive Person Specification / Skills and Special Aptitudes: In-depth knowledge of national and EU data protection laws and practices, including GDPR Minimum 2 - 3 years relevant experience in data protection from an organisational and information systems perspective Strong interpersonal, verbal, and written communication skills, including fluency in English and a professional telephone manner.
Report-writing skills essential.
Excellent proficiency in Microsoft Office, including Word, Power Point, and Excel Proficiency with online communications; design skills (e.g., Canva) is a distinct advantage Experience in developing, implementing and analysing email and / or text message and email marketing campaigns or surveys Strong problem-solving abilities, initiative, and teamwork Attention to detail, accuracy, confidentiality, tact, and discretion Ability to work in a fast-paced environment, prioritising tasks, managing time, and remaining flexible Note: This role does not include responsibility for social media creation and posting.
This is a full-time role (37.5 hours / week), based in the DWWCs Capel Street Head Office.
After an initial 6-month probation period, the DWWC may consider a remote working arrangement, to apply on 1 day / week.
Starting salary €38 40,000 / annum.
To apply, send a Letter of Application outlining your experience and why you are a good fit for this role, along with an up-to-date CV by clicking Apply below.
Closing date for applications Friday, 10th October 2025.