We are currently recruiting for a Site Lead to join our Maintenance Division. This full-time permanent position will suit a competent and experienced Site Lead as they oversee the day‑to‑day operations and maintenance of the property. The ideal candidate will be responsible for ensuring the efficient functioning of all building systems, maintaining a safe and comfortable environment for building occupants and working closely with the dedicated Facilities Manager responsible for the building. The Site Lead will also be tasked with overseeing the day‑to‑day operations of the various vendors and maintenance staff completing PPM and reactive tasks when required and ensuring compliance with all relevant regulations and codes.
Principal Accountabilities
Maintenance Management
Management and co‑ordination of a multi-disciplinary team, delivering on‑site operational services
Supervise and co‑ordinate all maintenance activities, including repairs, preventive maintenance and renovations / minor works projects
Ensure all PPM activities are completed on time and closed out to a high standard to achieve contract KPI's
Review of PPM reports for accuracy and completeness, following up on recommendations with production of quotes, follow through to task completion and close out
Occupant Relations
Act as the primary point of contact for occupants, addressing their concerns, co‑ordinating reactive tasks through the dedicated Facilities Manager and ensuring high levels of occupant satisfaction through the in‑house CAFM system
Building Operations
Oversee the operation of building systems, including client specific daily, weekly, monthly and annual systems and compliance checks
Vendor Management
Co‑ordinate with external vendors and contractors for specialised maintenance services and ensure timely completion of work in line with SFM safety policies and procedures
Safety and Compliance
Ensure compliance with all relevant building codes, regulations and safety standards in conjunction with the SFM QEHS Team, conducting regular vendor and building inspections and implementing corrective actions as needed, including but not limited to:
Cleaning standards to be maintained across the building - daily recorded audits to be completed
Rubbish removal - ensuring high standards are maintained for both the internal and the external of the building
Daily plantroom inspections
Unoccupied areas to be kept free and clear of any materials - dedicated storage area to be maintained
All emergency exit routes to be kept free and clear at all times
Sustainability Initiatives
Identify opportunities to improve energy efficiency, reduce waste and implement sustainable practices within the building
Other Responsibilities
Demonstrate an in‑depth knowledge of contract terms, scope and format
Effectively manage day to day FM processes within the building, ensuring seamless operations
Foster robust relationships with supply chain partners and colleagues to guarantee exceptional facilities services on site
Conduct regular meetings with the dedicated Facilities Manager to keep open lines of communication and address any concerns
Be open to engaging in Continuous Professional Development (CPD) as necessary to meet the evolving needs of the role
Always behave in a manner fitting to the business ethos and maintain the Company’s standards
Act as a brand ambassador as you represent the Company through its ongoing expansion
Undertake any additional duties necessary for the smooth operation of the building
Skills And Knowledge Required
A Trade background would be highly desirable
Minimum of 5 years' experience working within the FM and/or construction/M&E industry
Knowledge of mechanical and electrical systems essential
Detail oriented with a maintenance/small project delivery background
Ability to manage multiple projects concurrently
Excellent analytical and planning ability with exceptional numeracy skills
Strong understanding of financial and budgetary control (labour and subcontractors)
Must possess exceptional time management and organisational skills with the ability to prioritise and complete a wide range of tasks
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