Job Description: Beacon CARE Fertility are looking for a dedicated Receptionist to be the first point of contact for patients visiting our clinic.
The ideal candidate will have excellent communication skills, a warm demeanour, and a strong commitment to providing exceptional customer service.
This is a key role in ensuring the smooth and efficient running of the clinic on a daily basis.
Key Responsibilities: Greet patients and visitors warmly and professionally.
Manage incoming calls and direct inquiries to the appropriate department.
Schedule appointments and maintain the clinics calendar.
Assist with patient check-ins, verify details, and update records.
Process patient payments and insurance information.
Keep the reception area clean and organized.
Coordinate with medical and administrative staff to ensure smooth operations.
Manage mail and email communications.
Maintain confidentiality and professionalism in all patient interactions.
Requirements: Previous receptionist or customer-facing experience preferred.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficient in Microsoft Office and office software.
Attention to detail and accuracy.
Ability to work independently and in a team.
Empathetic and caring attitude toward patients.
Fluency in English; additional languages a plus.
How to Apply: If you are interested in this opportunity, please apply with your CV and a brief cover note outlining your suitability for the role.
For further information on the role above please contact out HR Department on Please be aware that if your application is successful, a member of our HR team will be in contact with you.
Skills: Receptionist Duties Administration Communication Organization Attention to detail Confidentiality Benefits: Private Healthcare Plan Private Pension Educational Grant Paid Sick Leave Paid Maternity/ Paternity Leave