Role DescriptionThis is a part-time hybrid role for a Customer Service Representative, based in Dublin with some opportunity for remote work. Responsibilities include addressing customer inquiries and concerns, providing excellent customer support, ensuring customer satisfaction, and maintaining a positive customer experience. The role involves engaging with customers across various communication channels, troubleshooting issues, and offering accurate and timely solutions while adhering to company policies.QualificationsExperience in Customer Service, Customer Support, and handling Customer InquiriesFocus on improving Customer Satisfaction and enhancing the overall Customer ExperienceStrong communication and interpersonal skillsProblem-solving abilities and attention to detailFamiliarity with CRM software and proficiency in basic computer applicationsAbility to work independently and as part of a teamPrior experience in a similar customer-facing role is preferred