Forecourt Manager
The successful candidate will be responsible for the overall operation of the store, ensuring seamless day-to-day management and adherence to company policies.
This role requires a strong background in retail management, with a proven track record of achieving sales targets, driving business growth, and maximizing profitability across multiple departments.
Achieving sales and profit targets is crucial, as well as controlling operational costs to maintain profitability. Effective inventory management, ordering, and stock rotation are also key responsibilities.
Other duties include recruiting, selecting, and training staff, providing ongoing training to enhance staff skills, and implementing effective processes, systems, and procedures.
A key aspect of this role is developing and implementing sales strategies to drive revenue, innovating product offerings, and utilizing merchandising strategies to explore new revenue opportunities.
Maintaining a strong brand image through leadership and mentorship is essential, as well as motivating employees to provide excellent customer service and uphold store standards.
Key Responsibilities:
* Oversee all store operations, including inventory management, ordering, and ensuring product availability and freshness.
* Achieve fuel and non-fuel sales and profit targets.
* Control all operational costs to maintain profitability.
* Manage store budgets and revenue.
* Recruit, select, and train staff in collaboration with HR.
* Provide ongoing training to enhance staff skills and ensure operational efficiency.
* Develop and implement sales strategies to drive revenue.
* Innovate product offerings, utilise merchandising strategies, and explore new revenue opportunities.
* Ensure effective stock rotation and implement monitoring systems.
* Handle cash management in line with company procedures and resolve discrepancies.
* Ensure compliance with employment laws, health and safety regulations, HACCP, and sales regulations.
* Create staff rosters within budgetary limits.
* Maintain a strong brand image through leadership and mentorship.
* Motivate employees to provide excellent customer service and uphold store standards.
* Monitor sales, analyze performance data, and implement optimization strategies.
* Build and maintain strong customer relationships.
* Address customer queries and resolve complaints professionally.
Requirements:
* Previous experience as an Assistant Store Manager or in a similar leadership role within retail, preferably in a convenience store, grocery store, or fuel station.
* Proven track record of achieving sales targets, driving business growth, and maximizing profitability.
* Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce.
* Excellent communication and interpersonal skills to build relationships with customers, employees, and partners.
* Ability to work independently and take initiative.
* Strong attention to detail and commitment to maintaining high store standards.
What We Offer:
* Bonus for achieving targets and KPIs
* Staff discounts on meals and drinks
* Company phone and laptop
* Pension