Company Description
This independent, family-owned five-star hotel offers quiet luxury, heartfelt warmth, and an unmistakable sense of place.
Fresh from a sweeping **** renovation, its 69 rooms and suites echo Kerry's natural beauty layered with bespoke design, sustainable materials, and local craftsmanship.
Authentic Irish hospitality lives in the personalised service, the nurturing ambiance of The Spa, and the creative, seasonal menus.
With both lively Killarney town and the breathtaking National Park mere steps away, The Killarney Park invites you to slow down and savour a genuine connection with Kerry.
Time moves differently here.
Slower, kinder, richer.
From the moment you arrive, you belong.
Key Areas of Responsibility
Marketing Campaign Coordination
Sales Support
Market Analysis & Reporting
Customer Relationship Management (CRM)
The Ideal Candidate
The ideal candidate is self-motivated, enthusiastic, and highly organised, with excellent attention to detail and strong communication skills.
They should be capable of prioritising tasks effectively and working collaboratively across departments.
Duties & Responsibilities
1. Marketing Campaign Coordination
Develop promotional materials including brochures, flyers, and local print adverts
Organise events, trade shows, and product launches
Assist in coordinating media and press visits
2. Sales Support
Manage larger private dining requests and prepare function sheets for the operations team
Coordinate smaller internal and external meetings and events, working closely with the operational team
Respond to phone and email inquiries in a professional and pleasant manner
Serve as the main point of contact for clients
Record, transcribe, and distribute meeting minutes
Communicate with clients regarding leads, hotel requirements, and travel
Monitor, screen, respond to, and distribute incoming communications
Coordinate arrangements with vendors related to sales activities
Ensure all documents produced by the Sales Department are accurate and timely
Assist in lead generation and qualification
Prepare sales presentations, proposals, and support materials
Maintain CRM systems to ensure accurate data tracking and insights
Provide general administrative support to the sales team
Promote brand image both internally and externally
Other duties as assigned by the Director of Sales & Marketing or management team
3. Market Analysis and Reporting
Conduct market research and competitor analysis
Track and analyse sales and marketing performance metrics
Prepare reports on customer behavior and market trends
4. Customer Relationship Management
Respond to customer inquiries, feedback, and concerns promptly and professionally
Maintain accurate and up-to-date customer databases and mailing lists
Required Skills & Attributes
Strong written and verbal communication in English
Excellent organisational and time management abilities
Creativity and problem-solving skills
Team-oriented with strong interpersonal skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Flexible and adaptable in a fast-paced environment
Customer-centric mindset
Desirable Technical Skills
CRM software (e.g. Revinate)
Content management systems
Basic graphic design knowledge (Canva)
Outlook, Word, Excel, Powerpoint
Job Type: Full-time
Schedule:
8 hour shift
Work Location: In person