To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.Technical Email Producer- Marketing CloudThe Marketing Cloud Architect Analyst is a key member on the Customer Communications & Readiness (CC+R) team within the Critical Incident Center (CIC). They are responsible for ensuring the successful deployment of email campaigns, and assisting with other email related solutions and account maintenance. They segment and create audiences from provided assets or from data available within the Marketing Cloud using SQL and other system tools. They code emails with HTML from provided assets, and amend code within emails to manage dynamic content. They test for functional and rendering quality, execute test sends, and manage the client approval process. They create and execute deployment Send Activities. Working with internal and external campaign resources, they document and coordinate campaign activities to ensure execution efficiency.Your Impact:Provide support to customers in the deployment of their Marketing Cloud email campaignsExecute the process of campaign deployment and is focused on subscriber segmentation, email builds, executing test sends, preparing the final subscriber list and scheduling the deploymentPrepare customer data assets for handoff to other team membersComplete quality assurance reviews of configurations and content for other staff as requiredDocument customer-specific processes and work instructions related to the deployment processDemonstrate master-level skills in communication, quality assurance of creative content and rendering, quality assurance of audiences, queries and filters, quality assurance of setup and scheduling, checklist and test plan development and execution, Marketing Cloud user-initiated sends and send activities, documentation management, Marketing Cloud platform, Marketing Cloud Email product, and Marketing Cloud Automation Studio Exhibit specialist-level skills in building trust and credibility, leading and adapting to change, making smart decisions, listening, time management, public speaking, performing as a team player.Basic Requirements:2+ years job/industry experienceExpert knowledge of HTML and CSSAMPscript proficiency is a must-haveExperience with SQL and relational databasesStrong problem-solving skills with an eye for detailClient facing experience in agency or similar environmentDigital marketing and/or Marketing Automation Industry ExperienceComfort with and ability to adapt to new technologyHighly efficient team player, with the ability to also work independently in a fast-paced, fluid environmentPreferred Requirements:Salesforce Marketing Cloud Email Specialist CertifiedSalesforce Marketing Cloud Consultant CertifiedUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.