BCMGlobal is a leading third-party servicing specialist with expertise, best-in-class processes and technology to achieve the best possible outcomes for clients.
About the Role
You'll handle customer queries via phone, email and post in a fast-paced environment. Full training will be provided.
Key Responsibilities:
* Represent the organisation as a customer-first entity.
* Deliver exceptional service and support to customers and their representatives.
* Manage high volumes of incoming queries using workflow tools.
Experience in customer service, strong communication and organisational skills, and proficiency in Microsoft Office are required.
What We Offer
A fair recruitment process, a friendly work environment, company matched pension, life assurance, paid leave and plenty more.
Essential Qualifications:
* Customer Service Experience
* Communication Skills
* Organisational Skills
Desirable Qualifications:
* Microsoft Office Proficiency