About the role
TikTok's SMB team helps businesses, agencies and brands unleash their creative side, connect with our audience, and drive revenue and growth. The team combines operational expertise with a customer‑centric strategic mindset. As an SMB Account Manager, you will design and execute scaled sales & service delivery strategies, ensuring our customers have the right tools and product at their fingertips.
Responsibilities
Raise the bar – Be results focused, grow revenue, educate and lead strategic conversations with SMB clients. Identify and create compelling sales propositions using data to pitch en masse with minimal customization.
Make your own discoveries – Grow a deep understanding of TikTok's products, processes and tools; demonstrate expertise and troubleshoot client issues.
Assume ownership – Optimize and improve performance of TikTok campaigns for small and medium clients; identify scalable programmatic solutions and help them grow.
Embrace change as an opportunity – Maintain a growth mindset, learn and adapt to challenges, and thrive in uncertainty.
Collaboration creates value – Support new team members, share knowledge, and partner with cross‑functional teams on operational and strategic initiatives.
Qualifications
Minimum
Demonstrable experience or knowledge of the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem.
Passionate about TikTok marketing and willing to build something from the bottom up.
Proven track record of reaching and exceeding sales goals.
Critical thinking, analytical skills, and an entrepreneurial proactive mindset.
Team‑working skills and ability to adapt to a fast‑paced, international environment.
Role covers the Romanian market; excellent communication skills and fluency in Romanian & English are essential.
Preferred
Ability to think independently and strategically to propose solutions to C‑level executives and marketing decision makers.
Proven record of exceeding performance targets.
Understanding of digital advertising & campaign management.
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