Job Title: Housing Services Manager
Housing Services Manager Role Summary
This role involves leading a team to deliver high-quality housing management services with an unwavering focus on customer satisfaction.
The Housing Services Manager will be responsible for providing strategic leadership and direction to the Housing Services Team, ensuring that they have the necessary resources, support, and guidance to achieve their goals.
The role encompasses various key responsibilities including:
* Leadership and Management of the Housing Services Team
* Housing and Tenancy Management OMC Service Level Agreement management
* Caretakers Administration of Residents Assistance Fund support of Locality Panels Customer Scrutiny Reviews
* Developing Implementing housing-related policies Ensuring activities are carried out to high standards integrity professionalism working on developing effective cross-functional working initiatives internally externally representing organisation with partners stakeholders
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