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Talent Acquisition @ the LEGO Group | We are hiring
Job Description
Are you ready to lead a team to deliver inspiring customer experiences and build the LEGO brand? Create an environment in our LEGO Retail Store in Blanchardstown Centre where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance!
Core Responsibilities
1. Be a role model in store for guest experience and a true ambassador for the LEGO Brand. Spend 80% of your time on the shop floor. Ensure the execution of our service model, complete all monthly mystery shops, maximize repeat business by creating NPS promoters, and inspire staff to deliver outstanding experiences.
2. Lead, inspire, and develop teams for continued success. Recruit and develop a highly productive team, communicate through coaching and performance management, and provide product knowledge and service training.
3. Drive store results. Meet and exceed KPIs, supervise business processes, maintain merchandising and cleanliness standards, and improve efficiency and profit through sound operational practices.
4. Build rapport and a collaborative environment within the store and with LEGO Group partners on operational and people aspects such as Retail Marketing, Retail Operations, EHS, and Human Resources.
Qualifications
* Experience in store management within an international retail environment.
* High interest in innovative retailing and delivering top brand experiences.
* Experience managing and delivering commercial results.
* Proven leadership and staff development skills.
* Strong communication, interpersonal, and mentoring abilities.
* Excellent organizational and time management skills.
* Knowledge of retail POS systems, budgeting, P&L statements, scheduling, loss prevention, and cash management is a plus.
* Ability to work flexible hours; occasional travel may be required.
Applications are reviewed on an ongoing basis. We encourage interested candidates to apply promptly.
What’s in it for you?
* Family Care Leave
* Insurance coverage including life and disability insurance
* Wellbeing resources and community building opportunities
* Colleague discount from day one
* Performance-based bonus scheme
* Hybrid work policy with an average of 3 days in the office per week
We are committed to diversity, inclusion, and equal opportunity in our workplace. Candidates involved with children will undergo Child Safeguarding Background Screening.
Join the LEGO team today and build your dream career!
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