Job Title: Parts Advisor
Main Purpose of Job:
* The role is to continuously deliver the highest level of satisfaction to internal and external customers by ensuring the appropriate maintenance of stock is available.
* This requires striving to meet customer needs through efficient processing of parts, deliveries, orders, and returns.
Role Responsibilities:
* Maintenance of stock, including processing parts, deliveries, orders, and returns.
* Dealing with aftersales customers, both on the phone and in person.
* Delivery of products to trade customers.
* Dealing with customer queries.
* Co-ordinating daily parts deliveries.
* Promoting accessories sales.
* Sales and securing of orders from existing and prospective customers.
* General Warehouse duties.
The Person:
* Must be able to work in a team and work on own initiative.
* Results orientated.
* Interested in working in a fast-paced environment.
* Attention to detail is fundamental to ensure quality is consistently delivered.
* Keen interest in the Motor Industry.
* Continuous improvement mindset.
* Driver's license required.
* Flexibility required.
* Strong communication skills with internal and external customers, suppliers, and the manufacturer.
* Build strong interdepartmental relationships and pay close attention to other department requirements.
* Proficient in Microsoft Office Package (Word, Excel, Email).
* Experience of using Kerridge desirable but not essential.
* A Technical background would be a distinct advantage.
* Skills: Driver's license, attention to detail, communication skills.